Best Buyer’s Agents in Melbourne: Top 10 Rankings (2026)

How we choose the top buyer’s agents in Melbourne

We assessed 36 buyers agents, 10 made the list

Our list highlights some of the most reputable buyer’s agents operating in Melbourne. Each agent included has been assessed using a consistent and transparent set of benchmarks designed to identify experienced professionals with a strong track record in the local market.

To be considered for the list, buyer’s agents must meet the following requirements:

✓ At least 5 years of experience working as a dedicated buyer’s agent
✓ A minimum customer rating of 4.5 stars based on verified reviews
✓ 50 or more confirmed client reviews across trusted platforms
✓ A well-established team that can provide end-to-end buying support
✓ A demonstrated track record of property transactions across Melbourne

Every provider listed on this page met these standards. They are shown in no particular order: this is not a 1-to-10 merit ranking, and a provider’s position in the list does not mean it is better than the others.

What does a buyer’s agent cost in Melbourne?

A percentage deal runs 1.5% to 3% of the purchase price. A fixed fee runs $8,000 to $18,000 for most full-service engagements. Negotiation-only or auction-only work starts around $500 plus GST.

Watch the model, not just the number. On a percentage deal the agent earns more when you pay more, which sits awkwardly against the job of negotiating you a lower price. A fixed fee removes that. Ask which model applies before the first meeting ends, and get the figure in writing.

Cheaper options exist if you only need part of the job. Auction bidding or negotiation on a property you found yourself is quoted separately and costs a fraction of a full search. Our guide to buyer’s agent fees breaks the models down state by state.

When a buyer’s agent is not worth it

Nobody on the first page of Google will tell you this, because they all sell the service. Three situations where the fee is hard to justify.

You already know the suburb and have time to inspect. A buyer’s agent earns their money on access, discipline and negotiation. If you have the weekends free and you know what a fair price looks like on your street, you are paying for something you can do.

The agent takes money from the other side. Some firms accept a commission from developers or sellers on off-the-plan and so-called off-market stock. Ask directly whether they receive any payment from anyone but you, and take a “no” in writing.

The agreement is longer than your search. Buyer’s agent contracts often run up to 180 days and can include exclusivity, meaning you owe a fee even on a property you found yourself. Read the term and the exclusivity clause before signing.

Does it matter which part of Melbourne your buyer’s agent works in?

Yes, more than most buyers expect. A buyer’s agent earns their fee on knowing what a street is worth, which agents to call before a listing goes up, and what a property will actually sell for on the day. That knowledge is local. An agent who buys in one pocket every month is not the same as one who has done two deals there in five years.

Melbourne splits into markets that behave differently. The inner east around Hawthorn and Kew trades on period homes and school zones. The inner north through Brunswick and Northcote turns over terraces and warehouse conversions. Bayside runs on its own auction rhythm. The outer east, the west through Footscray and Werribee, and the Mornington Peninsula are separate markets again, where land size and travel time drive the decision.

Some of the firms on this list work right across greater Melbourne. Others deliberately stay in two or three council areas. Neither is better, but the mismatch costs you: a generalist stretched across the city will lean on the same listing portals you can see yourself.

Ask two questions on the first call. How many properties have you bought in this specific area in the past twelve months, and can you name the last three. A local specialist answers immediately. Anyone else changes the subject.

Which parts of Melbourne each firm says it covers

The list above is not ordered, so the useful question is which of these firms works where you are buying. Below is what each one states about its own coverage on its own website, checked in September 2026. Where a firm does not name areas, we have said so rather than guess. Coverage changes, and most firms will look outside their usual patch for the right client, so confirm it before you sign anything.

  • Bayside: Greville Pabst, Cohen Handler, Industry Insider.
  • Inner east, Stonnington and Boroondara: Greville Pabst, Cohen Handler, Industry Insider.
  • CBD and inner city: Greville Pabst, Cohen Handler.
  • Port Phillip, Glen Eira and Yarra: Greville Pabst, Industry Insider.
  • Inner north: Greville Pabst, Cohen Handler.
  • Eastern and south eastern suburbs: Greville Pabst, Cohen Handler.
  • North west and west: Cohen Handler.
  • Kingston: Industry Insider.
  • Mornington Peninsula: Cohen Handler, Industry Insider.
  • Inner and middle ring suburbs generally: Amy Lunardi.

Four firms name no Melbourne regions. Empower Wealth says the search area is wherever the client wants to be. Property Home Base says anywhere in Melbourne or rural Victoria. LongView and Keyhole Property Investments describe themselves as Melbourne firms without naming areas. Cate Bakos covers Melbourne along with Geelong and Ballarat, and Elite Buyer Agents lists offices in Melbourne, Geelong and the Mornington Peninsula rather than a coverage area.

One thing to read into the pattern: the inner east, Bayside and Stonnington are heavily covered, so you have real choice there. The west, the north west and the outer growth corridors are thin. If you are buying out that way, ask directly how many purchases the firm has made in your suburb in the last year, and ask for the addresses.

Jump straight to a firm

Looking up one firm in particular? Go straight to its review and contact details.

A person in a suit holding a card that reads Buyer's Agent

The 10 best buyer’s agents
in Melbourne, reviewed and compared

Greville Pabst

Greville Pabst, Property Buyers Agent
Greville Pabst
  • Buyers Advocacy & Property Advisory
  • Home Buyers, Investors & Developers
  • Property Acquisition & Negotiation

Managing Director - Greville Pabst

Greville Pabst holds certified practising valuer status alongside his real estate agent licence, a combination few buyer’s agents carry. He is Executive Chairman of WBP Group and a fellow of both the Australian Property Institute and the Royal Institution of Chartered Surveyors. His media work includes The Australian Financial Review and Nine’s The Block Buyer’s Jury.

Expertise

Valuation-First Approach
Unlike standard agents, Greville Pabst’s background as one of Australia’s leading Property Valuation Directors means he understands the true financial fundamentals behind high-value commercial and luxury residential property with $5m+ price points.

Off-Market Intelligence
The ability to identify and secure property that has never been listed on public portals.

Confidentiality
Essential for many of the high-net-worth individuals, business identities, public figures, and celebrities he represents.

Commercial + Residential Fluidity
The ability to pivot between a medical centre, office building investment, and a luxury $10m penthouse with equal expertise.

Greville Pabst is a trusted partner in the acquisition and disposal of multi-million-dollar real estate. He brings 35 years of property experience, strong negotiation skills, and professional accreditation as a Licensed Estate Agent and Property Valuer.

Services

  • Luxury Residential
  • Investment
  • Commercial

Client Experience

Quynh LeQuynh Le
23:40 29 Jul 25
I’ve had Emma and Cheryl managing my property for the past 5 years and I couldn’t be happier with their service. They’re prompt in action, highly professional, and have consistently shown great attention to detail in managing my investment.Whether it’s routine maintenance, tenant communication, or urgent matters, they’re always on top of it. Any time I’ve needed documents or updates, everything has been provided quickly and efficiently no follow-ups needed.Big shoutout to both Emma and Cheryl for their outstanding work and reliability. It’s rare to find a property management team this responsive and proactive. Highly recommend!
Sam GallagherSam Gallagher
00:01 14 Jul 25
Working with Cheryl was an exceptional experience from start to finish. She made the entire process seamless, offered expert guidance at every step, and truly went above and beyond. Her professionalism, warmth, and deep market knowledge made us feel completely confident. Couldn’t recommend her more highly!
Jag DhaliwalJag Dhaliwal
06:52 24 Apr 25
Greville Pabst and his team are true professionals. From start to finish, they provided clear communication, expert advice and exceptional market knowledge. Their dedication and attention to detail made the entire process seamless. I felt supported every step of the way and couldn't be happier with the outcome.
NickNick
01:27 17 Nov 23
I wanted to take a moment to express my sincere gratitude for the outstanding job you did as my buyer's agent/transaction advisor during the recent sale of 15 Hammond Street Brighton.Your professionalism, market knowledge, and dedication to your clients truly set you apart. From the initial stages of the process to the successful closing, your guidance and expertise made the entire experience seamless and stress-free.What impressed me most was your attention to detail and your commitment to understanding my needs. You went above and beyond to ensure that every aspect of the transaction was handled with care and precision. Your negotiating skills and strategic approach were instrumental in securing the best possible outcome.I am especially grateful for the open lines of communication throughout the process. Your timely updates and willingness to address any concerns demonstrated a level of customer service that exceeded my expectations.In recognition of your exceptional service, I am more than happy to share my positive experience by writing this review. I believe that your commitment to excellence deserves to be acknowledged, and I would highly recommend your services to anyone in need of a reliable and skilled buyer's agent.Thank you once again for your outstanding work. It was a pleasure working with you, and I wish you continued success in your endeavours.
Bryn TaylorBryn Taylor
12:20 05 Aug 23
Best agent we have ever dealt with as tenants.
Hisham Abdul-GhaffarHisham Abdul-Ghaffar
03:09 11 Apr 21
I was looking to buy my first property and naturally I had doubts about who to trust in an industry like real-estate. Having had many long interactions with several sources and doing research as a prelude to the largest investment in my life - purchasing a home. I have to come to know Greville as person of high integrity and high skill. He was always honest straight forward and his knowledge of market was uncanny. He had a fervour and determination to get me the best possible deal while always having time for me to answer questions and steer me in the right direction. After my experience I would advise anyone who is not a professional in the field to engage an advocate. And if you are looking for someone with high knowledge, skill, character and integrity I would recommend no other than Greville Pabst.
Shane ShulmanShane Shulman
21:11 04 Nov 20
There is s no better property advisor than Greville Pabst in Melbourne.His knowledge and expertise is second to none. There are so many property related operators out there looking for a quick buck, but Greville is different because he truly cares for his clients and won't cut corners.Whether you are buying or selling property he can save you thousands of dollars and ensure that there are no surprises.Greville has been a wealth of knowledge giving my family so much confidence in his advice - I have recommended his services to friends and family with only positive, successful outcomes. Well cone to him and the GP team.
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Contact Details

Phone: +61 419 326 361
Email: [email protected]
Address: 274 Richardson St, Middle Park VIC 3206

Current Offer:
Consultation

View map274 Richardson St, Middle Park VIC 3206

Empower Wealth Advisory

Founder of Empower Wealth Advisory
Ben Kingsley
  • Property Strategy & Buyers Advocacy
  • Property Investors & Owner Occupiers
  • Portfolio Planning & Property Acquisition

Buyer’s agency sits inside a wider financial advisory business at Empower Wealth Advisory. The firm helps clients build long-term wealth through residential property investment, pairing the purchase with structured investment advice.

Its approach centres on planning and education: investors are helped to identify property that fits their broader financial goals, and to make informed decisions as a portfolio grows.

Managing Director - Ben Kingsley

Ben Kingsley co-founded Empower Wealth with Bryce Holdaway. Kingsley is a qualified property investment advisor and financial strategist who works with clients building property portfolios. Holdaway’s work sits in property education and media commentary. Together they built the firm around combining investment strategy with buyer representation.

Services:

  • Property Investment Strategy
  • Buyer’s Agency Services
  • Portfolio Planning
  • Investment Property Acquisition
  • Financial Strategy Advice
Empower Wealth Advisory
4.9
Based on 821 reviews
powered by Google
Katrina SmithKatrina Smith
22:34 04 Aug 26
If you are after an amazing tax advisor, especially if you have rental properties, highly recommendSaqib Amin. He is a credit to Empower Wealth. His dedication, knowledge, customer service, and the ease in which he explains complexity in a way that is easy to understand is a skill that’s hard to find. Saqib makes one of my most hated jobs - doing the annual tax, dare I say it easier and not stressful. He also listens to feedback and offers alternatives to better assist the customer. Uploading all the documents can be time consuming, but when I mentioned this to Saqib he gave me alternate options that save a lot of time. He is efficient, effective, and works for you.
Angus BussellAngus Bussell
22:34 18 Jul 26
We found our experience outstanding from start to finish. The level of professionalism was amazing. For very novice property investors we found them very approachable throughout the whole process which made for a seamless stress free experience.
B & M MeredithB & M Meredith
00:44 18 Jul 26
I have been provided with excellent support, advice and service. Having a one stop shop for every financial service is fantastic and I’m moving all of my business from another provider as a result.
Chris B.Chris B.
03:49 06 Jul 26
Quite disappointed with both the buyers agency and the broker department.Broker did not obtain product we were promised. Was told wasn't possible but multiple brokers said not true and successfully refinanced early. Was also told my borrowing capacity was limited but multiple brokers were able to get me approved for more than double. This cost me my A location and a few hundred grand in opportunity cost.Little effort put into finding a good property, overpaid and is opposite a school. Was talked out of QLD and into Regional Vic. Better off doing yourself.
Daley HammersleyDaley Hammersley
06:32 30 Jun 26
I am writing this 12 months after my first property had settled. Sarah was fantastic the whole time especially with helping keep my buyers stress under control and was able to reassure me that the decisions being made were correct with ongoing facts and statistics of the area and properties i was looking at and was able to give me her real thoughts on everything which made it clear to me to trust the process.This property 10 months after settlement had a bank valuation of over 170k higher than the original purchase price and allowed me to purchase my second investment property! Very exciting to be able to acquire 2 in under 12 months and none of it could be done without the help of Sarah and the team!
Russel ShermanRussel Sherman
06:01 24 Apr 26
We paid Empower Wealth $16,000 to act as our buyer’s agent to source a property on our behalf. Of our five-property portfolio, the only property purchased through Empower Wealth has underperformed, depreciated in value, and negatively impacted our cash flow. At the same time we were sternly advised not to invest in Brisbane, despite significant subsequent market appreciation. On this basis, we would not recommend their services. We are about to sell at quite a loss and this combined with the holding costs and low yield have made for the worst investment we have ever made.
Oli BrooksOli Brooks
07:22 18 Apr 26
Had a seamless experience working with Empower Wealth - have used their strategy, broking and buyers agent teams and got exceptional service from all. Everything was clearly explained each step of the way, Brad Fraser & the broking team in particular were amazing to deal with.Very happy and would highly recommend to anyone looking to take their investment journey to the next level.
Melbourne TranslationMelbourne Translation
23:07 09 Apr 26
Justin LuciewJustin Luciew
05:31 31 Mar 26
As the selling agent, I had the opportunity to work with Christa, who represented the buyers at a recent auction - and she was outstanding throughout the entire process.After the auction, we entered into an extended negotiation period that lasted close to an hour. During this time, Christa demonstrated exceptional negotiation skills. She was strategic, composed, and persistent, all while maintaining a high level of professionalism and respect toward my vendors.What stood out most was her ability to strongly advocate for her clients while also fostering a collaborative and respectful negotiation environment. She worked hard to secure an excellent outcome for her buyers, and at the same time ensured a result that my vendors were very pleased with.Christa’s communication was clear and effective, and she handled the pressure of post-auction negotiations with confidence and integrity. It was a genuine pleasure working alongside her.I would not hesitate to recommend Christa to anyone looking for a highly capable and professional buyer’s advocate.
Leigh RedfernLeigh Redfern
21:31 25 Mar 26
Incredible experience with Empower Wealth. As first-time investors, we appreciated how informative and transparent they were throughout the entire process. They answered every question with clarity and kept us informed at every milestone. The property they found was the perfect fit for our personalized investment strategy. A professional, supportive, and highly effective team!
Rofel O'DonoghueRofel O'Donoghue
06:16 07 Mar 26
A long time listener to the podcast of the property couch and I have engaged with EW on property strategy and buyers advocacy. Very impressed with their ethos and what they stand for. We secured a property (thanks Jack!) knowing it’s well within our plan (thanks Rachel!). We sleep much better at night knowing our financial future is fully supported and well laid out. Fail to plan, You plan to fail. It is that easy! Thanks EW team!!
Elio MartinielloElio Martiniello
12:48 22 Feb 26
We found the whole process to be pretty straightforward. During our initial consultation with Anthony, we were told that the process would most likely take a little longer than normal simply because we started the process just before the Christmas period. In saying that, within six weeks our first loan had been settled and our second loan settled two weeks later only because our original lender was not ready to settle any sooner. All in all pretty quick and painless, we thought.Communication throughout the process was excellent as we were kept informed of what stage of the process we were at and what was about to happen. Besides having to provide a few extra pieces of information, we had no more to do after we uploaded our initial information onto our Moorr platform.The whole process was very professional and efficient. Would highly recommend the Empower Wealth Team to anybody looking to refinance their lending.
Declan RoacheDeclan Roache
00:10 10 Feb 26
Luke and the team at Empower Wealth were outstanding from start to finish. Luke’s depth of knowledge, experience, and strategic insight gave us complete confidence throughout the entire process. He took the time to clearly explain every option, tailored his advice to our circumstances, and was always one step ahead in anticipating questions or issues before they arose.Communication was exceptional. Updates were timely, clear, and proactive, and we always felt informed and supported without ever needing to chase information. Luke was genuinely invested in achieving the best possible outcome for us and acted as a true advocate at every stage.The level of professionalism, transparency, and care we received was second to none. Working with Luke and Empower Wealth made what could have been a stressful process feel smooth, structured, and well-managed. We would not hesitate to recommend Luke and Empower Wealth to anyone looking for expert mortgage advice and an exceptional client experience.
Steph ReidSteph Reid
10:42 03 Dec 25
I was a long-time fan of Ben and Bryce’s podcast, which is why I engaged the services of their company, Empower Wealth. Unfortunately, I was very disappointed with their service, and don't recommend them.In short: we paid $5,500, had 4 meetings, we did a lot of runaround to collect (and pay for) other specialists’ advice, and after reviewing this information, our property advisor ultimately gave us very limited, generic advice that didn’t suit us, then we never heard from Empower Wealth again…Longer version: My partner and I are both medical. Good savings, no kids, minimal spending and jobs that move us around. We live in Brisbane and were looking for a place to live in and potentially rent out later if we had to move. We also wanted to follow Ben and Bryce’s advice - to act now, to pay for good advice, and to choose the right asset from the start. Ben and Bryce talk about the data advisors have behind their good investment choices, on location, gentrification, surrounding infrastructure and home-occupier appeal. So, we engaged a Qualified Property Investment Advisor at Empower Wealth.The first issue was that the initial meetings involved us gathering advice from other specialists to give to our advisor, before getting any advice from him. He told us to speak to a mortgage broker (which we had already done), financial advisor, insurance broker and accountant first (which all cost a further $3K). He asked us to fill in the Empower Wealth portal with all our ingoings/outgoings. Then he explored who we were and what we wanted. I asked him where/what to buy based on what he’d learned about us and the data he had: he said he couldn’t tell us, because where we want to live is a personal choice, and he recommended we go on realestate.com and domain and pick some suburbs and houses we liked. Lol, what? Like we’d already been doing? Aren’t we paying for your advice? I asked if what we wanted was buyer’s agent instead (which Empower Wealth also have), but he said no.The second and main issue was the limited advice he eventually gave, which was to buy a $1.4mil property in Melbourne, because the market growth was better there. That was literally it. We said we live and work in Brisbane, we need somewhere to live in Brisbane, but acknowledged that being from Melbourne there was always the possibility of moving back some day; based on that he continued to push buying in Melbourne. We didn’t have the time or expertise to set up a rental or IP in another state. We'd still need to pay rent in Brisbane. We didn’t know anything about the Melbourne market. What suburb? What house type? Around what schools? If he was recommending we invest in a different state, in a market we know nothing about, I would have loved some advice on what property to invest in. I kinda thought that’s what we were paying a ‘Qualified Property Investment Advisor’ for, but I guess not.6 months after we engaged Empower Wealth, we got an email saying out adviser had left, and we had a new one. We never got an email from the new advisor. Actually, we’ve never received an email from Empower Wealth after we paid them (other than marketing emails). It’s been > 4 years - no follow up, no check in on whether we achieved our goals.After being initially so excited to sign up to Ben and Bryce’s company, we felt like fools. We paid $5K to be told ‘buy a house somewhere you like in Melbourne’. And we didn’t get any advice on the market we wanted to buy in. I genuinely have no idea what we paid for. Perhaps the advisor we got wasn’t great? Perhaps my expectations of what a property investment advisor does were wrong? I’m so confused what this company is even about. I tell all my medical and nursing colleagues to stay away.To finish, we bought a beautiful north-facing house in a blue-chip suburb in Brisbane, that we found on our own, that we love. The growth in Brisbane over the last 4 years has been better than Melbourne. I deleted the podcast and the Empower Wealth portal, and I’ve learned an expensive lesion to not give my money to an advisor ever again.
Andrew SlotAndrew Slot
21:44 12 Oct 25
The Empower Wealth mortgage broking team have been incredible to deal with — especially Luke, who went above and beyond to find the right deal for us. His attention to detail, clear communication, and genuine care has made the whole process seamless. It’s easy to see why Empower Wealth has won customer service awards — they truly put their clients first. Highly recommend!
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Contact Details

Phone: 1300 123 842
Address: Level 9, 88 Laurens St, North Melbourne VIC 3051

Current Offer:
Consultation

View mapLevel 9, 88 Laurens St, North Melbourne VIC 3051

Cohen Handler

Cohen Handler profile photo
Simon Cohen
  • Buyers Advocacy & Negotiation
  • Home Buyers, Investors & Expats
  • Auction Bidding & Property Acquisition

Trading since 2009, Cohen Handler has grown into a national team with offices in Sydney, Melbourne, Brisbane, the Gold Coast, the Sunshine Coast, Canberra, Adelaide and Perth.

Services cover buyer’s agency and advocacy, property management, and auction bidding. Clients range from first-home buyers to investors and expats. The firm describes itself as Australia’s largest residential buyer’s agency, and says it had helped clients buy more than $10 billion of property as at 2025.

Managing Director – Simon Cohen

Simon Cohen founded the business in 2009 and still directs it. He started out at Ray White Double Bay, where he ranked in the agency’s top 3% nationally. Under him Cohen Handler added specialist arms: Costi Cohen for commercial, CH Secure for affordable investment stock, and Cohen Farquharson for executive leasing and property management.

Contact Details

Phone: 1300 244 768
Address: 2/454 Toorak Rd, Toorak VIC 3142

Current Offer:
Consultation

View map2/454 Toorak Rd, Toorak VIC 3142

Property Home Base

Director of Property Home Base
Julie DeBondt-Barker
  • Buyers Advocacy & Property Search
  • Home Buyers & Investors
  • Property Acquisition & Negotiation

Flat fees, not commission, are the defining feature at Property Home Base. Founder Julie DeBondt-Barker set the business up as a flat fee alternative to commission-based advocacy, and it later expanded to include seller advocacy.

The firm is based in Melbourne. Its advocates act for buyers and sellers as independent advisers, and the team works without a shopfront, which keeps overheads and fees down.

Managing Director - Julie DeBondt-Barker

Julie DeBondt-Barker sold real estate before switching sides. She found a market full of commission-based advocates, which she saw as a conflict of interest for buyers, and built a flat fee alternative instead. She leads the Property Home Base team.

Services:

  • Buyer’s Advocacy
    • Consult, Bid and Negotiate Service
    • First Home Buyers
    • Home Buyers
    • Concierge Service
    • Seamless Property Advocate Service
  • Seller Advocacy
    • Aged Care and Retirement Service
    • Seamless Vendor Advocacy
  • Property investment
    • Local Investors
    • Strategic Property Investment Service
    • Tax Depreciation and Property Valuation

Client Experience

Tig MartinTig Martin
00:25 10 Sep 26
Jo was amazing in helping me buy my first apartment! Initially, i was unsure if I needed a buyers advocate, was I just paying for something I could easily do myself? Probably, but I think I would have paid 20k+ more if I had gone it alone. Im so glad that I decided to work with Jo. Her market knowledge and agent connections provided vital intel and reassured me that it was a good buy and helped get the best price.It was a relief to have someone to speak directly with agent and manage the offer process. Jo was able to get valuable info on other potential buyers that I simply wouldn't have been able to get from the agent. She came up with an offer strategy that avoided endless back and forth increases and had the whole process wrapped up in 36 hours.I found the whole offer process quite overwhelming and Jo played an important role in stopping me from making higher offers because I was already emotionally invested in getting the property. Had I not had her support, I would definitely have offered more than I needed just to secure it.Buying property is such a complex process, having someone on your side who has a deep understanding of the market conditions and knows which questions to ask and when, was worth every dollar! Highly recommend.
Larrisa BrickhillLarrisa Brickhill
08:01 28 Aug 26
We had a fantastic experience working with the property home base team to sell a home, thank you Joe and Julie for keeping on to of everything so thoroughly. The process was smooth and the final outcome was great
Daniel SteenDaniel Steen
02:09 28 Aug 26
Julie and her team have been an absolute pleasure to work with. They are extremely organised, professional and communicative throughout the entire process, and it is clear that they always have their clients’ best interests at the forefront of everything they do. Julie is approachable, knowledgeable and a pleasure to deal with, making the whole experience smooth and enjoyable. We would happily recommend Julie and her team to anyone looking for a dedicated and professional vendor advocate.
Issy NardoIssy Nardo
01:22 28 Aug 26
I cannot speak highly enough of Property Home Base and the support I received from Julie in the lead up to selling my late mother’s house.I had a great experience with her guidance around preparing the house for sale, securing the right agent and everything in between! Before contacting Julie, I was not confident in charting a plan forward and was struggling with wanting to ensure the house looked it’s best, getting a fair and reasonable sale price and not being overwhelmed by entering the market. Julie explained everything to me and made it clear that her role was similar to a ‘project manager’ of the sale which took the hassle out of selling. I received practical advice from her, she took care of all the negotiation and remained transparent and honest in all her dealings. Julie made herself available to me when I needed a chat, had a question or just some encouragement to keep going! Julie was professional, reliable and responsive and I have since had the pleasure of having her support with the purchase and sale of other properties.If you are reading this and are unsure about what a Seller Advocate can offer, I suggest reaching out to this company- you will be pleased you did.
Entangled BandEntangled Band
03:40 22 Aug 26
I have to say that Zach was absolutely amazing in securing my first home, exactly when I needed it. From the beginning he was extremely helpful and efficient in finding out everything I needed to about various properties, but the really exciting bit was when it came to dealing with the agents and making an offer. He had a knack of finding out what goes on behind the scenes (most of the time you don't know) and he was there to push things through when I was totally deflated and overwhelmed. That's exactly when you need an advocate like Zach. Someone who will take over and make things happen when it appears that everything has stalled. I got an amazing home at a price I am happy with and I know that without Zach and his team that I would still be looking and still going through a seemingly endless process. I can't thank him enough. I heartily recommend him to home -buyers everywhere. Richard Allison.
Lauren HorwoodLauren Horwood
22:48 12 Jun 26
Zach Dunbar was the perfect buyers agent for me, he made the whole process of buying my first apartment really easy and smooth. He explained all steps clearly, great communication throughout the entire process, including while I was overseas, he managed everything from finding suitable apartments, inspecting them on my behalf and sharing detailed videos, coordinating with conveyancer, broker, real estate agent & building inspectors and gave great advice during the purchase negotiation period. Thanks Zach!
Luke GivneyLuke Givney
10:48 11 Jun 26
We had an exceptional experience working with Jo as our buyers agent. Much like our mortgage broker, she was there for us every step of the way, making what could have been a stressful process feel seamless and well-managed.Her knowledge and connections were truly second to none, and it gave us a huge advantage in a competitive market. There is no doubt in our minds that we likely wouldn’t have secured our property without her expertise, guidance, and dedication.Jo was always responsive, supportive, and genuinely invested in helping us find the right home. If you’re looking for someone who will go above and beyond and have your back throughout your property journey, we can’t recommend Jo highly enough.
Adrian TaylorAdrian Taylor
06:52 08 Jun 26
A super slick service. I'm a first home buyer and every step of the process was discussed with me to make sure I understood. My thoughts and contributions were taken onboard and talked over (not dismissed) and the negotiations were handled excellently. The whole process would have taken months longer had I gone it alone and I wouldn't have known the negotiation tactics to use. Outstanding value.
Mark PowneyMark Powney
17:23 04 Jun 26
This wasn’t our first time purchasing a property, and while we knew most of the steps and what to look out for, Kate Shapiro at PHB was there to support us all the way. She helped us hone in on the type of properties we were looking for, and when Saturday mornings were a bit hectic Kate had no hesitation in helping us attend the inspections.Then came the negotiation which is where a buyers agent can easily pay for the investment in multiples. Kate saw the opportunity and started the negotiation strongly. And the price we ended up on was well below what we thought we would have to pay.The service didn’t stop once the contract was signed, reminders on what we needed to do to line up the conveyancing and finance, Kate also attended the final inspection on our behalf due to a scheduling clash. Plus she even helped us by making arrangements for the “sold” sign pic we really wanted.I can’t recommend Kate and the Property Home Base team highly enough. Buying a house is stressful. Engaging PHB gives you that assurance you’re doing it right and you’ll get the result you’re after.
Placido RosselloPlacido Rossello
08:22 01 Jun 26
I had the pleasure of working with Jo-Anne Davies from the Property Home Base team as my Buyer’s Agent, and she was great to work with.We managed to secure the property on our very first attempt thanks to her exceptional negotiation skills during a private sale. Throughout the search, Jo-Anne was always available and proactive in finding the right house for my needs. She also gave me helpful advice on the investment value and quality of the properties we looked at. Her friendly and professional attitude made the whole process easy and pleasant. If you are looking for a dedicated and expert Buyer’s Agent, I highly recommend reaching out to Jo-Anne.
John HandleyJohn Handley
08:19 15 Mar 26
My situation was as a rental tenant, the owners selling the flat I was living in, and me wanting to buy it. I had contacted the owners directly, but they had already engaged a selling agent. I did not feel confident in dealing with an agent, not knowing really how the real estate market works, and also had enough on my hands just organising my home loan.I had Zach Dunbar (via a recommendation from a friend of a friend) advocating for me, contracted to do the negotiations between the selling agent. He was very diligent, enthusiastic, and also very supportive, patient and helpful, explaining everything clearly as the process went on.I consider his fee as money well worth spent. We ended up with me not having to stress at all about the negotiations side of everything, and I got my home loan done. I had asked him to negotiate for what would be a fair price that all parties would be happy with, and that's where we ended up. I've been very happy with Zach's assistance through a somewhat difficult time for me.
Bianca StewartBianca Stewart
21:35 04 Mar 26
Julie was absolutely wonderful and super helpful throughout the entire process of buying my first home. I would highly recommend Julie and her team.
Meri AndersonMeri Anderson
04:12 05 Feb 26
We had an incredible experience with Property Home Base when we were looking for an interstate investment property in Melbourne which will in time become a primary place of residence. Having received a lump sum settlement and on the same day discovering two appealing properties online, I contacted PHB early the following morning.Due to both the properties having their first open inspections THAT DAY, I contacted Julie at PHB who was confident that they could attend both inspections on our behalf.The fee for this was minimal and the assistance we have received from PHB has been exceptional!Both properties were inspected by Kate at PHB, thoroughly researched, and the decision to make an offer on one of them was guided by their expertise (and not by our biases, thank goodness!!).We had a contract of sale in place within days, a mortgage broker recommendation (who have also been excellent) and prompt referrals to a both building inspector and a conveyancer.It was seamless doing a huge transaction such as buying a property when in another state (Queensland) and we have since viewed the property in real life and absolutely love it.Julie and Kate were amazing with their knowledge of the local market and we very much appreciated their "check-ins" along the way (especially as this all took place over the Christmas/New Year period!).We have told Julie on a number of occasions that we could not have purchased this property without PHB. The small fee for their services has been an investment with an incredible return for both myself and young adult son.We cannot speak highly enough of PHB and recommend them to anyone who is looking for a helping hand in the Melbourne property market. Thank you!!!!
Ben ReidBen Reid
07:40 19 Jan 26
I had attended a free seminar at Property Home Base 5 or so years ago and always kept it in mind. The presentation then was impressive, and 5 years later when I engaged the services I am an extremely happy customer. I had found a property I REALLY wanted after months of searching and I URGENTLY needed help. Kate Sutherland took my initial call the day of my enquiry (even during the holiday period) and was extremely helpful. I engaged the services after finding myself lost in the process and Jo-Anne Davies was appointed to me right away. Jo-Anne was incredible the entire process and got to work the moment of engagement. She visited the property the next day, guided me through the offer process, giving expert advice in every step. She was available all the time and kept me updated on every little step we took. In the end I got the property after a VERY difficult bidding process, and this would not have been possible without Jo-Anne's support, care and attention to detail (and expert opinions). Jo-Anne even guided me after my offer was accecpted right through to the final signing of the contract, which included managing communications between the lawyers on terms and conditions. I am extremely grateful for everything Jo-Anne and the team has done and couldn't reccomend their services more highly. Obtaining this property has changed my life and I am extremely grateful for the help during this process.
Michel SwainsonMichel Swainson
02:38 16 Jan 26
It was a pleasure working with Julie DeBondt recently. She was an absolute professional, easy to communicate with and acted quickly to secure the property for her clients over the Christmas’s period. The process was smooth from start to finish. I look forward to working together again in the future & would recommend her to others looking for assistance purchasing.
Jessica SinghJessica Singh
23:53 04 Dec 25
I had excellent experience with Property home base.Working with Joe was an absolute game-changer. From the very first conversation, he was professional, knowledgeable and genuinely invested in finding the right property for us.Joe guided me through every step and His market knowledge, negotiation skills, and attention to detail saved me time, stress, and money.What stood out the most that he kept me updated, answered every question quickly, and made the whole process feel smooth and supported.If you’re looking for a dedicated, trustworthy, and highly skilled buying agents property home base is Highly recommended!
Michael BrittenMichael Britten
19:41 04 Dec 25
We had a fantastic experience with Kirsty Hassan. We were purchasing from interstate to move our family to Adelaide, in the fast moving and competitive market. Kirsty gave us the flexibility and confidence to pursue the properties that meet our needs without travelling to Adelaide to see every one. We purchased a property pre-auction, within budget and in a suburb we wanted but thought was out of our reach. I would have no hesitation in recommending Kirsty to anyone looking to purchase a home.
Robert StambolzievRobert Stambolziev
07:09 02 Dec 25
I recently worked with Joe Dunbar on a transaction and he was outstanding to deal with. Professional, always available, and across every detailHis communication made the whole process run smoothly. I’d highly recommend him to anyone looking to use a buyers advocate
Januka De SilvaJanuka De Silva
13:54 28 Nov 25
As a FHB, it was amazing to have Zach in my corner through the process. Zach was friendly, helpful,  knowledgeable and a great communicator. He was very patient and understanding with my countless questions, some probably even out of his scope. He saved so much time and money directing effort towards the right properties. Upon finding the ideal property, an offmarket opportunity, he got around to inspecting on short notice so we could move quickly and nailed the negotiation approach.Very happy with the purchase - definitely got the money's worth and would highly recommend Zach!Thanks Zach!
Kees de BruynKees de Bruyn
04:16 23 Nov 25
I’d leave more than 5 stars if I could. Had a wonderful experience with Julie who helped us buy our first home. She saved us so much stress. We are in awe of her talents.
Amber MeyerAmber Meyer
05:20 24 Aug 25
Jo from Property Home Base was absolutely spectacular. She made sure we got our first home on a tight budget and deadline. The depth of her experience is reinforced by her patience and commitment to looking out for us. Ask for Jo, and you'll be in capable, confident hands.
William LeeWilliam Lee
14:30 20 Aug 25
Joe did a fantastic job as our buyer’s agent. He helped us navigate an unfamiliar market, did very thorough inspections and was always on time with all the steps in the process. Highly recommended and would not hesitate to go with him again!
Kylie CKylie C
22:19 05 Aug 25
As interstate buyers in the Melbourne market we highly recommend Property Home Base. From our first meeting we felt very confident we were in the right hands - no investor hype just facts. Christine Wheeler, our buyers advocate, took the time to understand our goals and answer our numerous questions about the Melbourne market, suburb locations and growth potential. She quickly found us the perfect investment property and has gone above and beyond throughout the purchasing and settlement process. Her thorough inspections and recommendations have made us feel like she is just as invested in this purchase as we are. Its daunting buying a property from interstate but with Chris by our side it has been stress free and we couldn't be happier with the service she has provided us. Highly recommend Christine and Property Home Base.
James PenglisJames Penglis
01:55 02 Aug 25
We could not be happier with our experience with Christine Wheeler and Property Home Base. A fixed price agreement was made, so we knew exactly how much it was going to cost us. From there, Christine spoke with us in great detail about what we wanted out of our investment property...she sent through numerous properties that matched our requirements, attended multiple home opens and she was incredible at the auction, resulting in a succesful purchase that came in under our budget!I highly reccomend Christine to anyone that is looking for a Buyers Agent.
MadhuriMadhuri
01:46 31 Jul 25
Mark Kenny is incredibly knowledgeable and genuinely helpful. What really stood out was his empathy towards both buyers and vendors—he handles both sides with fairness and professionalism.Expert Market Insights:Mark provided valuable advice on property values, suburb trends, and negotiation tactics, which helped us avoid overpaying and make informed decisions.Stress-Free Process:He managed everything from shortlisting properties to liaising with agents, saving us time and reducing the stress of navigating the buying process on our own.Balanced, Fair Negotiation:Mark’s empathy and professionalism ensured that both our interests and the vendor’s were respected, leading to a smoother negotiation and a fair outcome for everyone.I highly recommend Mark as a buyer's advocate if you're considering purchasing a property anywhere in Australia. Property Home Base is also a top-notch agency that I would confidently recommend.
Mac NaidooMac Naidoo
04:17 16 May 25
Dealing with Kate was quite possibly the best experience I’ve ever had with a buyers advocate. The second I got the call right through to settlement was a seamless transaction. I could not recommend her more & I hope I am lucky enough to deal with her again.
Bella SertoriBella Sertori
09:39 13 May 25
Exceptional and genuine support for First Home BuyersAs a first-time home buyer in Melbourne, entering the property market felt overwhelming. However, having Julie and the Property Home Base team in my corner, made my journey not only manageable but genuinely enjoyable, and exciting!From our initial meeting, Julie was incredibly supportive, honest and immediately had my best interest and wishes at heart. I felt instantly assured and inspired by her experience, knowledge and confidence in helping me enter the competitive Melbourne market. The tiered flat-fee rate offered by Property Home Base meant that I was able to enter this experience confident in my budget, and with the knowledge that the team had my best interests at heart.Julie was consistently responsive and proactive, providing valuable insights and due diligence on properties I was interested in. Her keen eye highlighted details I might have missed as a newcomer to home ownership. She made sure I made fully-informed decisions without feeling overwhelmed, or having any nasty surprises come my way.When I found a property that met all my criteria, Julie swiftly attended the property herself, organised a building and pest report on my behalf, and provided a comprehensive evaluation within the day. With her support, drive and expertise, I was able to make a competitive offer on the property within hours.The next day, I was able to go about my regular day at work, whilst Julie kept me promptly informed and updated on the progress of my offer. I had a signed Contract of Sale by the following morning, all due to Julie's support and strategic negotiation.I would not have been able to be so competitive without Julie's unwavering support, tenacity and genuine drive to find me my dream home. There's no price tag you could put on the assurance, guidance and genuine care that the PHB team provide in your home buying journey.I wholeheartedly recommend Property Home Base to anyone looking to enter the market in Melbourne, but I especially recommend the team to anyone looking for their first step into the Melbourne market.
F ThomasF Thomas
11:20 12 May 25
Kate was outstanding with her due diligence and went above and beyond her requirement as an advocate for me. Would highly recommend Kate to anybody who is looking for an exemplary buyer's advocate. It was a great pleasure to deal with her.
Had a fantastic experience working with Property Home Base for my first home purchase! Having my buyers advocate Zach by my side during this process made everything go so smoothly. His knowledge and expertise helped me secure a great property in an excellent location. Highly recommend Property Home Base for any first home buyers!
Johan SchefferJohan Scheffer
14:42 06 May 25
Over the years we’ve bought and sold a few properties, both for living in and as investments. We’d always done everything ourselves, even the conveyancing! But the property environment has changed. We’re finding it more complex. We engaged Julie DeBondt at Property Home Base to help us identify suitable properties. Julie had far more access to what was on the market than we ever could have found through the usual websites. Julie listened to our needs and requirements, stepped us through the pros and cons, and was not afraid of giving us blunt advice. She made sure we had access to a professional building assessment so we knew, realistically, what we were buying. But, importantly, she left the decisions to us. Through video conferencing and the WhatsApp group Julie set up we had real time access to her, which is important because things can suddenly move quickly. Julie was always attentive, listened carefully and provided practical options within our budget. For the auction, Julie put us onto Alan Barker to bid for us (all part of the service). Alan was fantastic, relaxed, but focussed, and when the auction started, he just took command of the situation, opening with a serious price, within our range. He handled the final negotiations on his own and delivered the property to us significantly under what we were prepared to pay.
JarrodJarrod
01:34 02 Feb 25
Thank you for your help through the whole process Julie.Your sense of urgency and “finger on the pulse” style of working was really appreciated when we needed to communicate & move quickly.You display a genuine desire to act in the best interests of the client to achieve their goal, and just as importantly, a level of patience to reach the desired outcome.
Llewellyn StevensLlewellyn Stevens
23:33 29 Jan 25
Absolute rockstars! Extremely knowledgeable and detailed in their approach, they gave me great comfort and confidence in both the auction and in the negotiation afterwards. Excellent team would 100% recommend.
Fiona WallerFiona Waller
01:02 19 Jan 25
I had an fantastic experience working with Kirsty Hassan from Property Homebase as my buyer's agent in Adelaide! As I was buying an investment property in a different state from where I live I was nervous about the entire process, but Kirsty's expertise, knowledge, patience and approach helped to reassure me that I was in good hands.Kirsty worked closely with me to understand my goals, preferences, and budget constraints and used her knowledge of the local market to narrow down the search. As I live interstate, Kirsty was my eyes, ears and feet on the ground providing detailed video viewings and commentary of each property she visited.Kirsty was always available to answer questions, provide guidance, and offer insights that helped me make informed decisions. Her knowledge of the real estate market, attention to detail, strong negotiation skills, links to professionals such as building and pest inspectors, and genuine commitment to securing the best possible outcome made the entire experience a positive one.Kirsty also linked me up with a property manager and went above and beyond to ensure the handover process went smoothly following settlement. I would highly recommend Kirsty to anyone looking to purchase in Adelaide!
Sally WangSally Wang
08:12 15 Jan 25
Alan Barker has been an incredible help in purchasing my second investment property. He guided me to secure a highly sought-after property at a reasonable price, and his attention to detail was outstanding. Alan ensured the property was in excellent condition, even working with the vendor to resolve issues with the fences and roof before settlement.He also referred me to a fantastic conveyancer and a local property manager, which made the entire process seamless. Remarkably, the property was rented out within just 10 days of settlement—an impressive outcome, especially for a property settled at the very start of the year.I’m beyond grateful for Alan’s expertise, professionalism, and dedication. I highly recommend him to anyone looking for a skilled and reliable buyer’s agent.
Aaron DustowAaron Dustow
09:41 14 Jan 25
Highly recommend Julie (Founding Director) to help buy a family home in Melbourne for anyone! We did this all from Singapore and ended up buying our home after Julie did a live viewing for us over the phone. She even drove around the neighbour, giving us the inside scoop about the area. In addition to that, Julie took all the headaches and paperwork for us and made it seamless.Just today, we took over the house and it's better than we could have imagined.One of the main reasons we put our faith in Julie from the start was because she felt very sincere and honest. She is a great communicator and we would repeat this process in a heart beat.
Giovanni PiazzaGiovanni Piazza
22:19 18 Oct 24
In my nearly 9 Years in Real Estate, I've never dealt with such an honest, down-to-earth advocate, in this instance I was dealing with Alan as a Vendors advocate for his sellers, he was great and 100% looked after his clients best interests. I would highly recommend his services if you need any assistance with buying and selling.
nathantkellynathantkelly
09:58 15 Oct 24
I had an excellent experience working with Zach from PHB!As a first home buyer, Zach was patient and attentive to my evolving selection criteria from the very beginning to ensure we found the right property. His expert industry knowledge helped me navigate the market with confidence and was invaluable in steering me away from potential money pits. A huge part of the process was locating the right place but he also negotiated a great price!I’ve already recommended Zach to friends and would do for anyone looking for a knowledgeable and professional buyer’s agent.
Suraj ThomasSuraj Thomas
03:23 11 Oct 24
Wanted to post about by excellent experience dealing with Property Home Base, especially Mrs Jodie English in particular as she was the one assigned to us. Firstly, she was very professional and proactive - helping us narrow down our search criteria for our dream apartment and then guided us through the pros and cons of what to look for when apartment hunting. She also recommended and organized some inspections for us based on the requirements we gave. Overall it was an amazing experience and I would high recommend using them to anyone else on the fence!
Lee HarrisonLee Harrison
09:25 07 Oct 24
I had a fantastic experience with Jo-Anne Davies from Property Home Base. Jo was recommended to me by a work colleague who had a great experience with her and she did not disappoint! Jo was incredibly responsive, knowledgeable and supportive through out the whole process. Jo bid at auction for me and she was cool and confident, I was very glad to have her in my corner! Unfortunately we got out bid at auction, but were able to secure an off market property a month later. As a single woman buying my first property in my 30s, I felt quite overwhelmed by the thought of undertaking an apartment hunt alone. Once I engaged Jo, I knew I’d made a great decision and felt supported 100% of the way.
Ronit MollRonit Moll
12:46 04 Oct 24
I can't say enough good things about Jodie! As a first-time homebuyer, I was nervous about the entire process, but Jodie made it incredibly easy and reassuring. Her expertise and knowledge in the field are truly impressive.She went above and beyond to ensure that I found the perfect home, and her strategy in winning the auction was flawless. Thanks to her dedication, I felt supported every step of the way.If you’re looking for an agent who truly cares and knows how to get results, look no further—Jodie is the one! Highly recommended.
Kyle ThomsonKyle Thomson
11:05 02 Jul 24
Jo-Anne’s knowledge, support and guidance was invaluable as we went through the process of finding a property. She provided options and honest opinions to help us secure our perfect home, from the inspections through auction preparation and finally vendor negotiations. Thank you!
BeebeeBeebee
07:57 27 Jun 24
I am incredibly grateful to Mark for his invaluable assistance in helping me purchase my new home. Without his expertise, I wouldn't have been able to secure this property.Mark's deep knowledge of the local real estate market was evident from the start. He listened attentively to my needs and preferences.Mark's great network of professionals to make the process less confusing to friend piece of mind that the property is in good condition. His recommendations for a mortgage broker and building inspector were absolutely fantastic. Both professionals were excellent, quick and communication was great. It made the financial and inspection processes seamless and efficient.Throughout the entire buying process, Mark was responsive and always had my best interests at heart. He provided invaluable guidance during negotiations and ensured that every detail was taken care of.I highly recommend Mark to anyone looking to buy a home, (especially first time home buyers). His expertise, professionalism, and commitment to his clients are unmatched. Thank you, Mark, for making my home buying experience successful with the property that I wanted.
Karl GrantKarl Grant
04:52 24 Jun 24
Highly recommended! They were very professional, and helped me through the process of buying a new home. Mark was always available to answer my questions, provide important research and give referrals.
JM GJM G
07:44 20 Jun 24
Couldn’t be happier with my Property Home Base experience. As a first time buyer navigating a real estate environment very different what I’m used to, Julie and the team gave me the support and advice I needed.
linda jenkinslinda jenkins
08:31 18 Jun 24
We had an an excellent experience working with Jo-Anne. After 10 months of searching for a property on our own with no success we had reach a level of decision fatigue. We met with Jo-anne and gave her our briefing. She took us back to a property we had seen in January but dismissed and she helped us see its potential. Within a week of connecting with Jo-Anne we had made an offer which was accepted. A thirty day settlement and we moved into a home we love and can make our own over time.Working with Jo-Anne saved us time and money and gave us the confidence to make a decision. Thankyou
xanthea athertonxanthea atherton
08:05 14 May 24
Buying a house was confusing and at times overwhelming, the one person who did make the whole process feel less chaotic was Mitch, he really was a incredible help, when we felt like we couldn't rely on our broker it was such a relief that we had Mitch on the ground supporting us through every stage. He really went above and beyond. To any other first home buyers Mitch is the guy you absolutely want on your team. Big shout out to Mitch if we ever recover from buying our current house we will be sure to hit you up again though by that point I am sure you will be running your own buyers agents company! Mitch your dedication and overall customer service was truly memorable Thank you much!
Kevin ChianKevin Chian
05:57 14 May 24
My partner and I are very happy with the service Mitch provided, guiding us through our first home buying journey and making what would've been a daunting task a breeze. He helped us scour through listings, inspect properties for us, organise building and pest inspections, bid on our behalf and much much more. We can't thank him enough for giving us the peace of mind that we really needed as first-time home buyers knowing that if anything happened, he'd be there for us.
Mirjam YvesMirjam Yves
05:21 14 May 24
I couldn’t speak more highly of Jo-Anne, her expertise, communication and determination was instrumental in helping us secure our first home. We would’ve been lost without her. 10/10
Lachlan WilsonLachlan Wilson
05:10 14 May 24
Jo-Anne did a fantastic job in helping us buy our first home. She was incredibly knowledgeable about the market and gave excellent advice on which properties would be most suitable for our needs. I wouldn’t hesitate to use her services again.
Yash AkpinarYash Akpinar
02:13 13 May 24
Zack was lovely to deal with throughout the whole campaign. He was very contactable and always gave you a call straight back if he missed you. He was very easy to speak with also. On the auction day, he bid very strong for his clients. Would definitely recommend to any buyers that are looking to purchase a home in the inner north and surrounds.
Olivia MyezaOlivia Myeza
10:10 12 Mar 24
We’d lost out on a few houses at auctions and were feeling like we’d never land a home. We decided to try a buyer’s advocate to increase our chances of being successful, and to hopefully save us money and ensure we didn’t overpay without realising the true value of a property. We had found the house we desperately wanted to call home. I called Zach and within 24 hours he’d done his research, valued and property, reached out to the agent and put together a plan of attack to help us secure the property. Secure it we did, within 48 hours from first making contact with Zach, and for so much less than we would have paid if we’d done this on our own. It was a pleasure not dealing with agents, and letting experts do their job in a way that we could not have done without them. I will never buy a property again without a buyers advocate. I’ve no doubt we wouldn’t own this home today without Zach, Jack and the team. And if we did, we would have paid tens of thousands more than we did. So grateful and a huge advocate for advocates now!
Yuri PeressYuri Peress
08:18 11 Mar 24
We had a great experience working with Mark, who assisted us in finding and purchasing a unit for our parents. Mark attended inspections, reviewed contracts, and prepared reports for suitable properties. He also helped us set price limits for auctions. Moreover, he found an off-market property that met our requirements and helped us negotiate the price, which resulted in significant savings for us.We highly recommend Mark!
Anna MastersAnna Masters
02:37 26 Feb 24
I was recommended to Julie by my mortgage broker. I had heard a little bit about buyer’s agents from a friend who had used someone else in the past. As a first home buyer, Julie helped me understand the process, negotiated price and dealt with real estate agents on my behalf. She listened to any concerns I had and provided great advice. In under 6 months, I’ve managed to secure an apartment for myself at a great price! An important thing to note is that Property Home Base charge a flat fee unlike other agencies and they offer a first home buyer package, which helped me when I was trying to budget for all the other expenses! I would recommend working with Property Home Base when looking for your home, particularly if you are a first time buyer and need that extra support.
Shane GoodallShane Goodall
00:09 19 Feb 24
After 18 months of house inspections, negotiations and auctions I was unable to get to the final stages of buying my first home. Feeling defeated by the whole process, my mortgage broker recommended using a buyers advocate from Property Home Base.After my first consultation with Julie, I felt her knowledge and expertise was what I needed to get me over the line. I work full time and most Saturdays so having a team of professionals working on my behalf to crack into the property market made perfect sense. I soon realized I had not been looking in the right suburbs for the type of house I wanted at my price range, Julie’s guidance in these matters was invaluable.Within a month of signing up with Property Home Base I have paid a deposit, completed building and pest inspections and successfully purchased my dream home. Once the decision was made to go for it, our timing was perfect with the owner taking our first offer under the asking price. Everything happened so quickly and without Julie’s fierce negotiations, I truly believe I would have missed this opportunity.I highly recommend using a buyers advocate to advise on properties, locations and their dedicated expertise in the negotiation process.Thank you.Shane.
TeaganTeagan
06:34 23 Jan 24
It has been an absolute pleasure working with Mitch from Property Home Base. The entire process of buying a home has been seamless with Mitch’s expertise and support. I had many requests, and really appreciated the time, diligence and hard work Mitch put in to help me secure my wonderful new home.It was comforting knowing Mitch would be there during the auction and could negotiate on my behalf. A lot of stress was definitely prevented with Mitch providing a sense of comfort and ease throughout.For someone who holds high standards when it comes to customer service, I have to say that Mitch was just fantastic going above and beyond – exceeding in all areas. I am thrilled to move into my first home! Thank you Mitch for helping to make this happen!
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Contact Details

Phone: 1300 882 842
Address: Level 17/31 Queen St, Melbourne VIC 3000

Current Offer:
Consultation

View mapLevel 17/31 Queen St, Melbourne VIC 3000

LongView

Ceo of LongView
Evan Thornley
  • Buyers Advocacy & Property Investment
  • Property Investors & Owner Occupiers
  • Property Acquisition & Investment Solutions

LongView is not a buyer’s agency in the usual sense. It is a property advisory and asset management firm, and the purchase is only the first stage of what it does.

Clients are supported across the life of an investment: acquisition strategy, property selection, then asset management and long-term portfolio work. It suits residential investors who want one firm handling both the purchase and what happens afterwards.

Managing Director - Evan Thornley

Evan Thornley co-founded LongView. He is an Australian entrepreneur and investor whose career spans technology, finance and property, and he has founded and led several companies. At LongView he builds the systems and advisory frameworks behind the firm’s integrated investment model.

Services:

  • Property Investment Strategy
  • Buyer’s Agency Services
  • Property Portfolio Advisory
  • Property Management
  • Investment Property Acquisition
jemma wardjemma ward
10:01 09 Aug 26
We had such a great experience with Ben while looking for our new rental. He was so friendly, helpful and easy to communicate with throughout the whole process, and made what can be a pretty stressful experience feel so much easier. We really appreciated all his help in securing our new home and couldn’t be happier. Would definitely recommend Ben!
Riggo RiggRiggo Rigg
03:16 06 Aug 26
Jenaya from Longview, just as she usually does, let me know of an upcoming vacancy in a unit I own and within a week or so had arranged advertising and an "open house"; the lease with a promising and hopefully happy tenant has been signed. Thanks efficient and caring Jenaya!
Guillermo GallardoGuillermo Gallardo
10:12 05 Aug 26
The house I`m in has the powerboard easily accessible by anyone and someone is shutting it off.I raised this as a safety and security concern to my property manager whether this would fall under security and safety obligations and also asked if a lock could be added so only the electricity distributor could have access - there are standard locks for this and they have master keys to get access, it is such an easy solution.I gave as much detail as possible of the incident to help build the case of why a lock would be needed. We know how break-ins are rising and my house can be easily accessed from the backyard, power off shuts down my cameras and internet... I just want to know if adding a lock would be their obligation or if I can add one, and look at the pathetic answer they sent me attached. I actually chuckled when I read it because I couldn't believe how dismissive that answer was which I replied back and no answer, no surprise.Terrible communication and customer service.
Hassan TawalbehHassan Tawalbeh
02:27 05 Aug 26
Naomi is giving me great and professional support that made renting my property an easy mission
SarahSarah
00:15 03 Aug 26
We are current tenants who have broken our lease early one of the reasons being Longview’s incompetence. Our current apartment was due to have a viewing on Saturday however I was told by someone I knew viewing it that this was cancelled due to us being ill when Mark Hutchinson knew we were in fact away last weekend. I rang this morning for answers and have been told that Lucas who was doing the viewing was running late in traffic so rang potential tenants and lied saying we were unwell instead. We have had constant issues with Longview over the past 5 months including finding a contractor in our apartment without our permission but this one is now ridiculous and we would like answers.
Pranita PraveenPranita Praveen
08:08 28 Apr 26
Great service from Naomi who helped my parents manage their house from rentals through to moving back in from overseas.
Joanne BrewerJoanne Brewer
00:39 28 Apr 26
So Happy to have found HOMEFLEX,,, As pensioners with a mortgage and an overhanging debt from a failed investment. We were really struggling. Cost of living rising all the time as well.Now my panic has been relieved. Our beautiful home will now pay its own debt and we can stay here in our home as intended.The team at Homeflex were understanding and great to work with. Contact was easy with the friendly staff who made the process easy. Thank you Shirre for being my new friend.Such a relief for us now, NO worrying about our future, we highly recommend a chat to Homeflex if needing financial assistance. Also a good watch is The Elephant in the Room Podcast. Interview with LONGVIEW CEO, Evan Thornley.
AngusAngus
07:21 21 Apr 26
I rented a Brunswick property with LongView for a little over a year.They were nice enough to secure me the lease despite having no previous rental history.My property manager Simone Jonker was lovely. She was very quick to respond to emails and texts whenever I had any questions or queries and always gave advanced notice anytime the landlord or other tenants needed to check on anything at the property or anything like that. Her communication was excellent and though I rarely had any issues at the property, she was always very helpful to quickly resolve any problems that did come up.It's been a pleasure renting with you.Thanks!
Cassie LeworthyCassie Leworthy
06:47 21 Apr 26
Great property managers - Mark is always on hand to help when needed!
Arvind SharmaArvind Sharma
12:31 20 Apr 26
Extremely professional delivering results on time. I must add we are so happy to deal with Annie. Annie has been clear effective and extremely efficient in delivering excellent timely results for us.
BeezyBeezy
02:02 02 Mar 26
I’ve had a really great experience with Ali Forbes from LongView, She kindly helped me find the property I’m currently renting and I’m now in my second year living here. From the moment I reached out, she made the whole process feel easy and stress free.Ali was always friendly, patient, and quick to respond whenever I had questions. Her communication was clear and helpful, and she genuinely cared about making sure I found the right place. Even after moving in, she has continued to be responsive and professional whenever I’ve needed assistance, Ali cares a lot and makes sure that you are very comfortable and have an enjoyable experience while renting with LongView.I really appreciate her support and the way she handles everything so smoothly. I would definitely recommend Ali to anyone looking for a reliable and caring property manager.Beezy DJ
Daniel TrimboliDaniel Trimboli
00:25 02 Mar 26
Sophie has been an outstanding property manager from day one. She is professional, responsive, and genuinely cares about both the property and the people involved. Communication is always clear and prompt, and she handles any issues efficiently and with a positive attitude.Her attention to detail and proactive approach give me complete confidence that everything is being managed to the highest standard. It’s rare to find someone so reliable, organised, and easy to deal with.I highly recommend Sophie to anyone looking for a dedicated and trustworthy property manager. She truly goes above and beyond. Thank you for everything Sophie!
Suganth KrishSuganth Krish
02:55 26 Feb 26
I’ve had a great experience working with Alison Ball as my property manager. She has been consistently professional, responsive, and easy to communicate with. Any questions or issues I raised were handled quickly and with genuine care.Alison is proactive, reliable, and always keeps me informed, which made the whole process smooth and stress‑free. Her attention to detail and commitment to providing excellent service truly stand out.Highly recommend Alison to anyone looking for a trustworthy professional
Dini AllyDini Ally
01:31 25 Feb 26
I’ve had a very positive experience renting through LongView Property over the past year, with Sophie managing the property.She has been consistent, organised and efficient in handling everything related to the tenancy. Any concerns or maintenance matters were addressed promptly and the process was always straightforward. It’s reassuring to know that things are taken care of properly without unnecessary follow-ups.Sophie maintains a high standard of communication and handles situations calmly and professionally. The overall management of the property has been well structured and the systems LongView uses make everything simple and transparent.I’m grateful for the smooth rental experience and would happily recommend Sophie and LongView to anyone seeking dependable property management.
Nancy ChengNancy Cheng
00:27 17 Feb 26
It was a long battle and complicated rental property Business between Longview Real Estate, Mr Kasey Neuendorf who is the s Senior Property Manager, Business Development Manager for Longview Real Estate, with Mr Tim Beasley, Managing Director of Property Management support and I as the owner. It turns out, Mr Kasey Neuendorf becomes a new Champion, a new Shining Armour, Fearless and smart thinking to resolve all the challenges, Bite by Bite, workable and practical business solver and negotiator to win a New Crown Knight in Longview Real Estate rental and business development manager and become a supra Champion in all Real Estate in Victoria, Australia. Mr Kasey Neuendorf demonstrated a new Business Knight to be crowned a Shining Knight with a successful rental management business in Longview Real Estate in Victoria, Australia and better performance, " A Star" over all the real estates in Victoria. Please kindly passed on my feedback to your CEO, Director, the senior management team, Team Leader in Longview Real Estate, please. Best RegardsNancy, the Owner date 17/02/2026
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Contact Details

Phone: 1800 931 784
Address: 31 Hardner Rd, Mount Waverley VIC 3149

Current Offer:
Consultation

View map31 Hardner Rd, Mount Waverley VIC 3149

Cate Bakos Property

Cate Bakos Property logo
Cate Bakos

Founded in 2014, Cate Bakos Property acts for owner-occupiers and investors buying across Melbourne and selected Victorian markets. The work runs from brief and planning through search, evaluation and negotiation.

Research drives the process. The award record includes National Buyer’s Agent of the Year in 2018, a 2016 Most Client-Focused Property Investment Advisor title for Victoria, and finalist places at the REIV and Telstra Business Woman awards.

Managing Director - Cate Bakos

Cate Bakos has helped more than 2,000 clients with acquisition, strategy and portfolio decisions. Her background covers property sales, mortgage broking and investment advisory, so lending policy and cashflow sit inside her advice. She was REBAA President from 2019 to 2023, now chairs PIPA, co-hosts The Property Trio podcast and has written two property investment books.

Services:

  • Qualified property investment advisor
  • Expert home finding service
  • Property negotiation & auction bidding services
  • Regional property purchases in Ballarat, Geelong, and Victoria

Awards & Achievements

♦ 2018 #1 National Buyer’s Agent of the Year

♦ 2013 National Buyer’s Agent of the Year

♦ 2015 High Commendation – Property Advisory

♦ 2016 Most Client-Focused Property Investment Advisor (Victoria)

♦ Telstra Business Woman of the Year – Finalist (2013 & 2019)

♦ REIV Buyers’ Agent of the Year – Finalist (2013)

Cate Bakos Property
5.0
Based on 421 reviews
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Valerie WilsonValerie Wilson
01:06 11 Aug 26
We had an amazing experience working with Cate Bakos property. We genuinely would not have been able to get our property without their help, support and experience. We had no idea how much we didn’t know about the process, given that we were first time buyers. Cate and her team were patient and knowledgable, sourcing properties for us to inspect, linking in with their contacts in real estate, building inspectors, mortgage brokers and conveyancers, tirelessly visiting properties to provide due diligence reports, and gently suggesting how we could change our search parameters. It took us longer than most buyers to secure a property due to the unique needs of our family, and Cate, Renee, Jade and Lynn (to name but a few) were with us each step of the way. Cannot recommend highly enough.
Louis RoweLouis Rowe
22:33 10 Aug 26
Cate Bakos Property made what could have been a stressful experience feel completely manageable. As a family with a wheelchair user, we had very specific requirements, and Cate genuinely understood and prioritised our needs at every step.Cate and her team guided us through the mountain of paperwork and admin that comes with buying a home, anticipating things we didn't even know to ask about. We simply wouldn't have found the right home, or navigated the process so smoothly, without her.Highly recommend Cate Bakos Property to anyone looking for a buyer's agent who truly listens, especially if you have specific accessibility needs.
Alex LimAlex Lim
09:59 10 Aug 26
Cate and her team were fantastic throughout and made the daunting process of buying my first home effortless. Would 100% recommend and will use again!
Amelia GoughAmelia Gough
16:21 02 Aug 26
We used Cate to help us find an investment property, and we couldn’t be happier with the experience.Cate is an absolute expert in her field. Her knowledge of the market, investment strategy, and the buying process gave us confidence from day one. She and her team worked incredibly hard to find the right property for us and were always focused on achieving the best possible outcome.Throughout the entire process, Cate was responsive, professional, and proactive. She kept everything moving quickly, communicated clearly, and was there to help us every step of the way. She really held our hand right through until settlement, making what could have been a stressful experience feel straightforward and well managed.When it came time to negotiate and take action, Cate was the ultimate professional, and we were so glad she was on our side.We can’t recommend Cate and her team highly enough. If you’re looking for a knowledgeable, hardworking buyers agent who genuinely cares about getting the right result, you won’t find better.
sancia robinsonsancia robinson
09:59 26 Jul 26
One of the best investments I’ve ever made in my life . Saved me from so many unknown problems that within two weeks they had justified the fee. On top of that the team are ridiculously professional, intelligent knowledgeable, kind, generous and fast! No question was ever too hard to answer. They were on call at all times- I just could not have felt more supported and safe. Oh, and that’s before we even get to Cate on auction day. No one stood a chance with her formidable presence and stunning technique and knowledge of how to get the best deal down to cents. I would work this team again in a heartbeat. Highly recommend 💫
D DaswaniD Daswani
13:16 07 May 26
After a difficult experience buying my first property on my own that hit me hard financially, I decided I wanted more guidance and reassurance before transitioning to a more secure property. Reaching out to Cate and her team was one of the best decisions I made.From the very beginning, the process felt professional, structured and genuinely supportive. We started with an introductory meeting, followed by a comprehensive guidebook that clearly explained every stage of the buying journey. As someone who values understanding the detail behind major decisions, I found this incredibly reassuring and it gave me confidence that I was in capable hands.The strategy meeting that followed helped refine my goals and create a clear pathway towards transitioning into a more secure property over time. Throughout the search process, Cate and her team - Renee, Jade and Lynne, were efficient, responsive and proactive. I am happy with how smooth everything went, and we managed to secure a fantastic property just after the second week of inspections.Cate handled negotiations with a high level of professionalism and expertise, and her recommended conveyancer was excellent at identifying important matters within the contract and ensuring the agreement was balanced and fair for both purchaser and vendor. It was clear there was strong attention to detail throughout.What stood out most was that the support didn’t stop once the offer was accepted. Cate and her team remained available throughout settlement and even afterwards, which made the entire experience feel far less stressful and much more manageable.Overall, the process was extremely smooth, efficient and well organised from start to finish. Cate and her team are absolute professionals, but also genuinely lovely people to deal with. I would highly recommend their services to anyone looking for experienced, trustworthy and supportive guidance when purchasing property.
John WilliamsJohn Williams
02:49 03 May 26
Cate and her team were absolutely brilliant from start to finish. For a first home buyer they were incredible at breaking the steps down and untangling all the pieces, helping to juggle every step around full time work. Cannot recommend their work highly enough. Punctual, polite, and transparent, they were such an asset to work with
Justin ManchesterJustin Manchester
23:31 21 Apr 26
Working with Cate and her team was a great experience! Communication was clear and concise and they took the time to understand what we were looking for. We are now in our new PPOR and couldn't be happier.
Murray RobinsonMurray Robinson
08:35 18 Apr 26
We engaged Cate to help us find a new property. Cate brought in-depth knowledge of properties and the real estate market.She spent considerable time with us to understand what we were looking for and then researched suitable options for us to consider.She has an eye for detail and offered us sound advice and useful insightsIn a male dominated field, Cate has presence and enjoys considerable respect from agents across the suburbs.She helped us interpret their advice and was able to cut through the hyperbole.Cate is well supported by her team. They all supported us from engagement to turning the key.Second property:Without hesitation we re-engaged Cate and her team as we sought to purchase our next property in Albert Park.Although busy and much in demand, Cate made time for us and assessed a property of interest at short notice. Cate’s comprehensive and detailed report provided an estimated value, highlighted strengths and listed issues – some of which we had overlooked.Like last time, Cate came into her own once we had registered interest with the agent. Her expertise and strong reputation provided cut through and put us in a strong position leading up to the auction.Cate’s confidence and measured assertiveness during bidding at the auction was next level and worthy of the spontaneous accolades from unknown spectators. We secured a price below our ceiling and in line with her initial valuation.Should we be in the position to purchase further property we will seek to re-engage Cate and her team. In the meantime, we will continue to recommend them to others seeking to purchase property in Melbourne.
Michelle StreetMichelle Street
03:22 08 Apr 26
Highly recommend Cate, Renee and the team. As a first home buyer, she was knowledgeable, honest and incredibly supportive. They made the whole process as stress free as possible. Highly recommend!
Dan TaoDan Tao
23:25 25 Feb 26
We could not speak more highly of Cate, her team, and their services. As young working professionals, my partner and I found it difficult to navigate the property market for the first time as first home buyers. We had spent months going to inspection after inspection, missing out at auctions, and getting blown off by real estate agents. We were sick and tired of it all and we wanted someone in our corner who understood what was going on — enter Cate and her team.Cate is a consummate professional with decades of experience in property — and it shows! Straight away, she was able to listen to us and our requirements, and was able to find us a series of properties that fit the bill. She was thorough and dedicated in her searching and was able to note plenty of little details that we had missed before.Cate supported us all the way throughout the process, from helping us decide our pre-auction strategy, to bidding and navigating the auction on our behalf, and to ensuring that no details were overlooked in the lead-up to settlement day.We are eternally grateful for the help of Cate and her team and strongly endorse her buyer advocacy services!
SamSam
06:19 15 Feb 26
I highly recommend reading Cate's book Successful Property Investment: 48 Real Life Property Adventures andThe Buy Right Approach to Property Investing by Cate Bakos and Pete Wargent. After reading Cate and Pete's book I gained a greater insight into property, goal setting, calculating returns and what is a buy right approach. After reading this book I wanted to learn more, I read Cate's book; 48 Real life property adventures. This was seriously one of the better property books I've read! There are so many nuggets of gold, from understanding agent lingo, PPOR vs investment, auction and negotiation strategies, mistakes to watch out for and SO much more. The 48 case studies made for such an easy and interesting read and each story gave something different. I highly recommend you won't be disappointed with either book :)! Big thanks to Cate for organising a paperback for me to read over my summer break too. 5/5 stars!
Ben WhiteBen White
00:50 13 Feb 26
A huge thank you to all of the team at Cate Bakos Property for your support on our recent property purchase. We spent a long time researching the right partner for us and we couldn't be happier with our decision to work with Cate, Renee, Jade and her team. From start to finish, Cate's process kept us feeling informed, educated and that our brief was being acted on with our best interest at the forefront. As first time buyers originally from overseas, we benefitted from Cate's industry experience and local expertise on multiple occasions, likely setting us up for future success with our property purchase.
NickNick
00:03 13 Feb 26
Looking for our next 20-year+ family home, we went with the co-involved package of service. The support and guidance we received included defining our requirements, due diligence, auction bidding, and settlement support. Cate and her team were responsive and supportive throughout the process. I believe the partnership we developed with Cate, and her team, was instrumental in supporting us to find and purchase our new home. I feel for a purchase of this magnitude and nature the cost of the service represents good value for money.
Paul HockingsPaul Hockings
10:04 10 Feb 26
Cate and her crew helped us to find our dream apartment in Altona with a view of the sea. We were living overseas so it was quite important for us to have someone with local knowledge to avoid making a mistake. Cate was extremely efficient at removing problem properties from our list so we could concentrate on the most promising ones. We quickly learnt to trust her judgement on all aspects of the process. Highly recommended.
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Contact Details

Phone: 03 7000 6026
Address: 1A/58 Anderson Street, Yarraville VIC 3013

Current Offer:
Consultation

View map1A/58 Anderson Street, Yarraville VIC 3013
  • Buyers Advocacy & Property Search
  • Home Buyers & Investors
  • Property Acquisition & Negotiation

Elite Buyer Agents

Director of Elite Buyer Agents
David Easterbrook
  • Buyers Advocacy & Property Search
  • Home Buyers & Investors
  • Property Acquisition & Negotiation

More than 15 years in the Melbourne market sits behind Elite Buyer Agents, an independent agency acting for owner-occupiers and investors. The firm covers the search, due diligence and negotiation.

It works across residential markets in Melbourne and the surrounding areas, with clients ranging from first-home buyers to experienced purchasers. Established agent relationships and local knowledge underpin the advice it gives on competitive purchases.

Managing Director - David Easterbrook

David Easterbrook is the director and day-to-day operator of Elite Buyer Agents, working with clients himself through selection, negotiation and market analysis. His career covers buying, selling and advocating for purchasers, and he is known for a direct, transparent negotiating style backed by detailed research.

Services:

Elite Buyer Agents
5.0
Based on 363 reviews
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Jessica MJessica M
00:38 25 Jul 26
Kim was recommended to us by a colleague and we could not be more grateful! Kim and her team worked tirelessly to understand what we were looking for in our future home , she understood exactly what we wanted and found us houses that fit the brief. Kim is also an excellent communicator and used lots of different platforms (WhatsApp, SMS, phone calls, online portal, email) to keep in touch and keep us informed of the process and regularly update us on properties we were interested in. Kim and her team were also very quick with contract reviews even when they only had a few hours notice. We are very happy and great full for Kim and her team in helping us find our home , she has gone above and beyond to help us find our home , thankyou Kim!
alan frankalan frank
06:29 23 Jul 26
Hi I would recommend Kim and her crew to anybody who's looking to buy so professional the best people to work with, updates all the time and always looking for whats good for the buyer.Thank you Kim and crew you are great guys to work with. Many thanks Alan
Nathan CurrieNathan Currie
01:09 22 Jun 26
Couldn't recommend Kim more - we had the best experience with her and her team. We had been warned our dream location may be out of reach but Kim got us there. Right from the start we loved her positive can-do attitude and her willingness to get to know us and what we wanted. We never felt rushed or forced into choosing a property; Kim put time and care into the search and made sure we were comfortable and happy. Kim is also a gun negotiator - we bought our property at auction and never would have got the result without her running the show!
Elizabeth OliverElizabeth Oliver
00:05 16 Jun 26
I recently bought a property through Kim and her team at Elite Buyers Agents and could not be happier. In fact, I could not have done it without Kim’s dedication and assistance at every point in the process. Kim and her team helped with identifying suitable properties, arranging site inspections and when required, a building inspection. In addition, Kim put me in contact with a conveyancer to review the contract and then Kim did all the negotiations etc. Kim was so professional, positive and a pleasure to work with. Following purchase, I received a complimentary service through Elite Buyers which helped me arrange insurance and critical services connections. Kim also suggested suitable people to work with me to undertake renovations on the property. I could not recommend Kim and her team more highly.
carolyn Scarolyn S
21:47 15 Jun 26
We are so grateful to have teamed up with Kim in the search for our next family home in parkdale.From day 1, her expertise and knowledge of the local market was obvious, and this together with her exceptional professionalism, gave us so much confidence in the process.Our journey wasn’t a smooth one, and when the market was challenging and supply was low, her calm quiet confidence and reassurance is what got us through.What stood out to us most was the feeling that, week in week out, she was genuinely invested in achieving our family’s dream for us, that the outcome mattered to her.We genuinely are so grateful to you Kim, and would not hesitate to work with you again in the future. We wish you all the best.Carolyn and Tim S
Nicholas SerafiniNicholas Serafini
23:09 05 May 26
Kim was excellent - it took a couple of months and then she came through with the goods. A house that ticked all our boxes, right before it went online and launched into its campaign. It's a long term house for us, fantastic result. Kim's communication was great, she viewed properties on our behalf when we couldn't make it and helped through the whole process once offer was accepted. Trust the process and enjoy the ride!
E TE T
07:32 13 Apr 26
Very happy with my experience working with Elite Buyer Agents. They were very experienced, responsive and also just great and trustworthy people. I’ve already recommended Elite Buyer Agents to others based on my experience!
Desira HDesira H
05:54 12 Mar 26
We couldn’t imagine going through this journey without Dave and the EBA team.We were introduced to Dave through a friend he had previously helped secure their property, and now we completely understand why he came so highly recommended. As first-home buyers, his guidance and experience were invaluable.Our journey took about a year because it included a four-month pause due to a government regulation change affecting PR buyers. Dave was incredibly understanding during this time and didn’t impose any additional fees despite the delay.Throughout the process we were also deciding between buying a ready-to-move-in home or an older property for a knockdown rebuild. Dave was patient while we worked through our options and shared insights that we simply wouldn’t have known ourselves, which likely saved us from costly mistakes.He also handled the auction bidding with a clear strategy that only an experienced professional would know. We’re so grateful for his help in securing our first home in Mount Waverley.If we ever buy again in the future, we would absolutely work with Dave again — worth every dollar.
James HamiltonJames Hamilton
00:32 04 Mar 26
Very happy with the level of service and expertise. David had a way of presenting and explaining the information and his thoughts on potential properties that allowed us to move quickly and hassle free from the outset. We would highly recommend Elite Buyer Agents!
Sarah SunSarah Sun
00:30 27 Feb 26
We had a great experience with David and Vicky on our first investment property in VIC. I was referred to this company by a friend, who said they had received a lot of positive feedback across Australia. Vicky was very supportive and professional, and she provided great off-market opportunities. She did a great job and helped us find a very good property within a very short period of time. We look forward to working with them again.
Satish GirdharSatish Girdhar
11:22 17 Feb 26
Searching for the right property can quickly become overwhelming, especially when juggling work, a challenging market, and everything else life throws at you. Between scanning new listings each night and coordinating inspections, it’s easy to feel stretched.Working with Elite Buyer Agents changed that. Their guidance brought clarity to the search, confidence to the decision‑making, and genuine support from start to finish. Lisa’s market insight even helped surface opportunities before they hit the wider market, which made a real difference.A big thank you to Lisa, Tia and the entire Elite Buyer Agents team — your support made the whole experience so much easier.
Baptiste BurgertBaptiste Burgert
03:03 17 Feb 26
We recently purchased a property with the support of Kim and her team, and we couldn’t be happier with the experience. From start to finish, the team at EBA was proactive, thorough, and genuinely invested in helping us secure the right home.Kim provided clear guidance at every stage, offered smart and strategic advice, and was always ahead of the process—whether it was researching properties, coordinating inspections, or negotiating with the selling agent. Kim's communication was excellent, and we always felt supported and informed.What really stood out was Kim's professionalism combined with a calm, confident approach that made the entire buying journey far less stressful. Kim understood exactly what we were looking for and helped us navigate the market with confidence.I highly recommend her to anyone looking for a dedicated and highly skilled buyer’s advocate.
Anup AroraAnup Arora
09:40 04 Feb 26
I had a first-class experience with Elite Buyers Agents and wouldn’t hesitate to recommend them, especially to investors who value good advice over a hard sell.My initial meetings were with David, whose passion for what he does was clear from the outset. The insights he shared during the strategy/solution meeting were genuine eye-openers — practical, logical, and made a lot of common sense even though I’ve bought investment properties before. It really helped sharpen my thinking.What stood out most was David’s integrity. Based on my budget and goals, he advised that the best opportunity sat in a different area and passed me on to an affiliated/associated agent rather than trying to force a deal himself. That alone told me the advice mattered more than the sale.The experience with Vicky was just as good. She was professional, knowledgeable, and proactive throughout the process. I ended up purchasing an investment property and can confidently say the end-to-end experience was seamless.Even the professionals Elite referred me to — including the conveyancer and property manager — have been excellent, which says a lot about the quality of their network.Most importantly, my financial goals for this purchase have been achieved, and I’m looking forward to continuing to grow my property portfolio with their support in the future.Highly recommended.
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• Residential Property Acquisition
• Investment Property Advisory
• Negotiation Services
• Auction Bidding Representation
• Property Search Services

Contact Details

Phone: 03 9592 1122
Address: 3/214-216 Bay Street Brighton VIC 3186

Current Offer:
Consultation

View map3/214-216 Bay Street Brighton VIC 3186

Industry Insider Property

Director of Industry Insider Property
Andrew Date
  • Property Acquisition & Research
  • Property Investors
  • Investment Property Strategy

Family homes and prestige property in Melbourne’s sought-after suburbs are the focus at Industry Insider Property. The firm acts for owner-occupiers and investors, from acquisition strategy through search, evaluation and negotiation.

Local market insight and negotiation do most of the work here. A large share of new business arrives by client referral, which the firm puts down to its reputation for independent advice.

Managing Director - Andrew Date

Andrew Date founded the firm and has more than 15 years in Melbourne residential property. He works across the inner city, Stonnington, Boroondara, Port Phillip, Bayside, Glen Eira, Yarra, Kingston and the Mornington Peninsula, with a focus on off-market access. He has commented in the Herald Sun and appeared on The Block in 2022.

Services:

  • Buyer’s Agent
  • Estate Negotiation
  • Auction Bidding and Negotiating
  • Selling/Vendor Advocate
  • Property Management
Industry Insider Property
5.0
Based on 321 reviews
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Mitchell La FontaineMitchell La Fontaine
03:52 27 Jul 26
I couldn’t recommend Andrew Date highly enough. He gave me access to off-market opportunities that I wouldn’t have found myself, including the property we eventually secured in Gascoigne Estate in Malvern East.He negotiated a great outcome, managed all the commercial aspects of the deal and made the whole process easy from start to finish. Most importantly, he more than paid for himself through the value he created.If you’re looking for a buyer’s agent who’s well connected, commercial and genuinely has your best interests at heart, I’d happily recommend Andrew.
Judith BarlowJudith Barlow
06:17 19 Jun 26
We used Industry Insider to help us sell our much-loved family home of 50+ years, off-market. Andrew understood the significance of the sale and helped us achieve an above-market price as well as the terms we were seeking, including a long settlement. We found Andrew and Lala's support so valuable that we chose to work with Industry Insider to help us find and purchase our next home. Andrew's expertise helped us evaluate the options, and when we found our ideal property he successfully negotiated the purchase just days out from the auction. Thank you Andrew and Lala for your expertise, market insight and excellent support throughout. I highly recommend Industry Insider.
Tim NormanTim Norman
00:52 15 Jun 26
We engaged Industry Insider Property to buy our family home in Melbourne.The team listened to our requirements and defined a narrow search area. Through existing local relationships, the team found us an ‘off-market’ property. They handled the negotiations, settlement and went above and beyond to offer renovation advice.The search was quick, we only looked at three places, and the communication was fast and effective.The team have helped us to purchase a long-term family home and we couldn’t have done it without them !
Sam LongSam Long
23:35 20 May 26
We used industry insider after failing to sell our home at auction first time around. Andrew and his team were just fantastic - held our hands through the whole process up to and after closing date. We sold through them because of Andrew's contacts in the industry and his ability to deal with multiple agents all at the same time. And having it sell off market was just ideal. Can highly recommend
8831ste318831ste31
07:00 04 May 26
We could not have dreamt of a smoother more efficient process than what we have experienced with Andrew and the Industry Insider team. From our first meeting we have had a feeling of trust and support. This continued from our purchase of a new apartment in Toorak to the selling of our treasured family home of 30+ years in Hawthorn. Andrew's knowledge and attention to detail has made a difficult process become seamless. We cannot recommend him more highly.
Youm TranYoum Tran
21:55 20 Apr 26
Working with Andrew and his team was an excellent experience. From start to finish, they were professional, supportive, and easy to deal with throughout the entire property purchase process. Andrew delivered a fantastic result and made everything feel smooth and straightforward.He was consistently responsive, honest, and clear in his communication, and his strong understanding of the market really stood out.We highly recommend Andrew and his team.
Bert GeraertsBert Geraerts
03:36 20 Apr 26
We recently had the pleasure of working with Andrew after matching one of our off market properties with one of his buyers. Andrew was thorough, professional, and clearly committed to achieving the best outcome for his client. Communication throughout the process was seamless, which made the collaboration smooth and efficient. We would highly recommend working with the Industry Insider property team.
Polly Hoynes-RobsonPolly Hoynes-Robson
23:42 08 Mar 26
We first worked with Andrew when he helped us purchase our first home in Elwood, and recently worked with him again to secure our second home in Mount Eliza. Having now gone through the process twice, we wouldn’t hesitate to recommend him.Andrew’s knowledge of the market is exceptional, and his communication is always prompt, clear, and proactive. Throughout the process, Andrew and Lala were consistently one step ahead, anticipating the next move and helping us position ourselves strongly.Where Andrew really stands out is in negotiation. His strategy and guidance gave us a real edge and helped us secure the right property with confidence. Buying property can be stressful, but having someone this experienced and organised in your corner makes a huge difference.
Brooke FinkelBrooke Finkel
02:45 23 Feb 26
We have finally found our dream family home — and we truly couldn’t have done it without Andrew & Lala.We had been working with Andrew and Lala for a few months to buy our first home as a family of four. There were many inspections, contracts, nagotiations and auctions along the way, but Andrew showed up every single time with positivity, enthusiasm and genuine care. Not once did we feel unheard or like our dream wasn’t achievable. When we lost hope throughout the process, Andrew held onto it for us. His mindset, energy and belief in the journey carried us through.Andrew always had our best interests at heart. He was personable, patient, incredibly knowledgeable and consistently went above and beyond to support us. He took the time to truly listen and understand what we wanted — and he educated us so much along the way. He helped us see the bigger picture: that it wasn’t just about buying a home, but about making a smart investment that would set our family up for years to come.Lala was equally incredible. She was so prompt, organised and made all the behind-the-scenes pieces come together seamlessly. Her communication was outstanding and everything always felt smooth and under control.What stood out most was that we never felt like they were simply “working for us” — we genuinely felt like we were a team on this journey together.And now we can finally say, “when we walked in, it felt like home.” That feeling was worth the wait.We are beyond grateful and would recommend Andrew and Lala to anyone looking for a buyers advocate who truly cares
Naomi WilsonNaomi Wilson
02:52 31 Jan 26
I had a great experience working with Andrew. He managed to find me a fantastic off-market home in Seaford that ticked every box: 4 bedrooms, 2 bathrooms, and a 2-car parks. The process was straightforward and stress-free thanks to his help. Having access to properties before they hit the open market made all the difference. Highly recommended
Georgie CumminsGeorgie Cummins
21:44 07 Dec 25
It’s been an absolute dream working with Andrew and Lala – they made the whole process so easy! We were referred to Andrew by a family member, and we’re so glad we took their advice. Their guidance and quick responses to all our questions gave us complete confidence throughout the journey.Thanks to their expertise, we ended up paying $80k less than what we were originally willing to pay! We first saw the property on a Saturday and, with their help, signed the contract by Thursday – such a smooth and efficient process.We couldn’t recommend working with Andrew highly enough. If you’re looking for a team that’s professional, responsive, and genuinely invested in getting you the best outcome, they’re the ones to call!
Liz StandleyLiz Standley
09:20 05 Dec 25
Engaging Industry Insider Property was the best decision we could have made. Andrew has taken all the stress out of finding our new home, particularly as we are currently in another State. He has been thorough in every way and kept us informed at all times. We have total confidence in his advice and cannot recommend the Industry Insider Property more highly. Thank you Andrew and Lala.
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Contact Details

Phone: 1300 317 911
Address: Level 3/489 Toorak Road, Toorak 3142

Current Offer:
Consultation

View mapLevel 3/489 Toorak Road, Toorak 3142

Amy Lunardi Property

Director of Amy Lunardi Property
Amy Lunardi
  • Buyers Advocacy & Property Search
  • Home Buyers & Investors
  • Property Acquisition & Negotiation

Amy Lunardi Property is a founder-led, independent agency working in residential property acquisition for owner-occupiers and investors.

The firm takes clients through the whole purchase: refining the brief, identifying opportunities, due diligence, negotiation and securing the property. Lunardi works with clients directly, assessing properties and negotiating on their behalf.

Managing Director - Amy Lunardi

Amy Lunardi founded the agency and works as its buyer’s agent. She spends time on a client’s goals before starting the search, then handles property assessments and negotiates the purchase. Her focus is buyers who want a clear strategy and experienced representation in a competitive market.

Services:

  • Buyer’s Agency Services
  • Property Search and Acquisition
  • Investment Property Advisory
  • Auction Bidding Representation
  • Negotiation Services
Phaedra CollinsPhaedra Collins
23:11 01 Aug 26
We contacted Amy after 6 months of exhausting searching and we were feeling pretty deflated. She immediately got us back on track, focused us, and honestly took over all of the most stressful parts of house hunting. We had a house a month later. I can’t recommend her and Claire highly enough!
MayMay
09:03 22 Jul 26
PeggyPeggy
07:35 22 Jul 26
Excellent service. Highly recommend.
Betul KaygisizBetul Kaygisiz
02:04 22 Jul 26
We cannot recommend Amy Lunardi and her team highly enough!Looking back, we probably did not realise just how picky and high-maintenance we were throughout the process. We questioned everything, second-guessed decisions, and often needed reassurance before moving forward. Despite that, Amy was incredibly patient, knowledgeable and supportive every step of the way.What stood out most was how informed and educated we felt throughout the entire journey. Amy took the time to explain the market, the pros and cons of different properties, and the reasoning behind her recommendations.The level of due diligence that Amy and her team undertook was exceptional. They coordinated inspections, obtained quotes for potential works and renovations, and thoroughly investigated properties so we could make informed decisions with confidence. Knowing that so much work was being done behind the scenes gave us real peace of mind. As busy full-time professionals, having Amy and her team manage these details was invaluable and saved us countless hours.In the end, Amy secured us an off-market property that we absolutely love and likely would never have found on our own. It was the perfect result for us and a testament to her experience, connections and dedication.Thank you, Amy and team, for your patience, expertise and unwavering support. We are so grateful and would not hesitate to recommend you to anyone looking for a buyers advocate.
david davisdavid davis
05:38 15 May 26
We highly recommend Amy to anyone seeking a professional, strategic and highly personalised property buying experience. From the outset, Amy demonstrated exceptional market knowledge, integrity and attention to detail throughout every stage of the process.She presented us with a number of outstanding off-market opportunities and ultimately helped us secure a property in Brighton East that we are absolutely delighted with. Importantly, Amy was never transactional in her approach — at one point she advised us against proceeding with a property due to planned high-rise development nearby, reinforcing that her priority was always protecting our long-term interests.Her communication, professionalism and due diligence were first-class. As we were overseas during settlement, Amy and her amazing team team managed the final inspection on our behalf and even arranged for a builder to assess the property to ensure everything met expectations. That level of care and accountability gave us enormous confidence and peace of mind.Amy delivers a premium service with genuine commitment to her clients, and we would not hesitate to recommend her to other professionals, families or investors looking for trusted representation in the property market. Regards JEN TAN & DAVID DAVIS
Ali HeadAli Head
21:51 20 Feb 26
Cannot rate Amy and her team highly enough. Am constantly telling everyone about our advocate and the positive experience that it was. Amy ticked all the boxes for us, she was highly personable (some other advocates too corporate), professional and connected. We had our full trust in her and she did not disappoint. We got the first and only house that we wanted. She fought for us and made our dream a reality.
Katharine GreenawayKatharine Greenaway
06:11 16 Feb 26
Amy and her team were very helpful on our home-buying journey. Lots of phone calls talking us down from the heights of despair, leg work in conducting property reviews and finding properties for us to look at. Ultimately we landed in the suburb we wanted to be in with the house specs we wanted, and that's the dream!
DanDan
02:39 11 Feb 26
I enlisted Amy and her team to help me find a property interstate. Amy was fantastic to deal with and was able to help find an amazing home for me and get a reasonable price. She and her team have an amazing process and are very diligent in their research. Additionally, she and her team are able to provide many valuable services and contacts for the first home buyer to make the entire buying process less stressful. Absolutely would recommend Amy and her team to anyone and will definitely be calling her up in the future when it comes time for another property!
Naomi McIlvennyNaomi McIlvenny
04:25 01 Feb 26
Interstate investor here - can't speak highly enough of Amy and her team. Highly professional service, excellent communication from start to finish and exceptional knowledge of her market.
Marisca GouwsMarisca Gouws
06:32 30 Jan 26
Having Amy and her team in our camp was immensely helpful and reassuring. Amy was always available for questions, very knowledgeable about the market and helped us purchase our first home in an amazing location with room to grow. We would highly recommend Amy to anyone considering a buyer's advocate. We were looking fo months and found our dream home within weeks of signing up with Amy. Thank you so much Amy and team!
Jennifer CopleyJennifer Copley
08:19 29 Jan 26
I used Amy Lunardi Property to purchase a property and couldn’t recommend them more highly. Amy and her team went well beyond what I expected, researching the property in meticulous detail and uncovering information that I simply wouldn’t have found on my own.Their preparation and tactics were outstanding, and in the end they secured the property for me right on their suggested valuation, which speaks volumes about their market knowledge and negotiation skill.Just as importantly, Amy and her team were kind, honest, and straightforward throughout the entire process. I always felt well informed and genuinely supported. It was a professional experience built on trust, and I wouldn’t hesitate to use them again.
Jacqueline SinclairJacqueline Sinclair
01:12 29 Jan 26
We engaged Amy to assist us in purchasing a property in Melbourne. When we engaged Amy, our family was based in London and we need to find someone reliable, professional and trustworthy as we would be purchasing the property sight unseen. We found all that and more in Amy, whose approach worked perfectly for us and our family, and ended up securing us our dream home in Northcote.Amy spent a significant amount of time understanding us, our requirements and putting together a comprehensive property search brief, conducted a number of viewings on our behalf and provided us with exceptional videos to view, alongside her notes and comments on each property. When we had decided on our target property she was invaluable in undertaking thorough due diligence and negotiating our our behalf, providing strategic and responsive advice.She has a huge amount of local market knowledge, unwavering professionalism and made herself available to us at any time, despite the annoying time difference between Melbourne and the UK. On top of all this she's just really great and easy to deal with.To anyone looking for a buyer's advocate in the Melbourne market, you could not do better than Amy Lunardi. We would wholeheartedly recommend her.
Mahli-Ann ButtMahli-Ann Butt
01:21 27 Jan 26
Amy Lunardi was an outstanding buyer’s advocate. We truly couldn’t have asked for a better experience. As first-time home buyers, Amy was incredibly patient in explaining and teaching us every step of the process, and we ended up with a home we absolutely love. It’s perfect for us, and we genuinely couldn’t have done it without her. We also not originally from Melbourne, so Amy’s intimate knowledge of the inner north, not just the suburbs but the different pockets within them, was invaluable. She was super communicative, friendly, and professional. You can tell she really cares about her work and takes pride in excelling at what she does. Cannot recommend Amy and her team enough!
kate edmondskate edmonds
01:13 27 Jan 26
Amy and her team were amazing to work with. From the first consultation we knew that she was the right person to help us buy our home. She helped us to better understand and refine what we wanted, while balancing it with the realities of the market.They took the fatigue out of searching for a home, and we felt safe knowing that they had all the required forms etc. in hand.When it came time for auction, we were so relieved to have someone as relentless and smart on our side managing the bidding!On a personal note, Amy is super friendly and her team go over and beyond to help.
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Contact Details

Phone: 0411 805 500
Address: 9/11 Cremorne St, Cremorne VIC 3121

Current Offer:
Consultation

View map9/11 Cremorne St, Cremorne VIC 3121

Keyhole Property Investments

Melissa Opie of Keyhole Property Investments
Melissa Opie
  • Investment Property Acquisition
  • Property Investors
  • Research & Portfolio Growth

Every property advocate at Keyhole Property Investments (KPI) is a former selling agent. That is the firm’s stated edge: people who know how the other side negotiates.

Founded in Melbourne in 2005, KPI covers buyer advocacy, vendor advocacy and property management. It was named REIV Small Residential Agency of the Year in 2022 and again in 2023.

Managing Director - Melissa Opie

Melissa Opie founded KPI in 2005. She is a licensed real estate agent with more than 30 years across sales, property management and both buyer and vendor advocacy, and holds a property portfolio of her own. She won Buyer’s Agent of the Year in 2022, holds REIV leadership roles, and is a published author.

Services

  • Buyer Advocacy
  • Vendor Advocacy
  • Property Management
  • Rental Property Search
  • Home Buyers Assistance
  • Property Investment Advisory
  • SMSF Property Buying
Keyhole Property Investments
4.7
Based on 228 reviews
powered by Google
Alexandra BulmerAlexandra Bulmer
11:07 14 Aug 26
I had a super positive experience dealing with Melissa at KPI Property. She was friendly, responsive and genuinely lovely to deal with throughout the leasing process.Melissa made everything feel easy and straightforward, was always great to speak to on the phone, and was quick to respond whenever I had a question. She was also just a pleasure to deal with — professional while still being warm, approachable and fun.Overall, a smooth and positive leasing experience. I’d happily recommend Melissa and KPI Property to anyone looking for a great property management provider!
Gary FlynnGary Flynn
03:18 01 Jul 26
Melissa at Keyhole Property Investments has been absolutely amazing throughout the entire leasing process. She has been kind, friendly, professional, and thorough every step of the way.She completed all the necessary checks promptly, kept me informed throughout the entire application process, and made everything as smooth and stress-free as possible. What really stood out was the time she took to get to know everyone who attended the property viewings, making sure they had the opportunity to ask questions and feel comfortable.Melissa genuinely works to find the right fit for both landlords and tenants, which is something I really appreciated. I would highly recommend her to anyone looking for a dedicated, knowledgeable, and approachable real estate agent
Ronan McCannRonan McCann
08:28 05 May 26
I started out as a renter managed by Melissa Opie and KPI since 2021. When I received a notice to vacate as the owner wanted to sell, Melissa who I got to know over the years of management took the time to have an open and honest conversation with me about whether buying might be an option as she knew how much I loved the property. I did my homework and decided to engage her as my buyer's advocate which was the best decision I made. Melissa negotiated directly with the selling agent and secured the property below market value. I settled today as the proud owner of a property I already called home. If you want someone who genuinely goes above and beyond and has your best interests at heart, look no further than Melissa Opie. Couldn't recommend her more highly.
Robert HenninghamRobert Henningham
06:51 05 May 26
Melissa has been a pleasure to work with throughout our rental agreement, and brings a professional approach and at every stage.As a buyer’s advocate. You can tell she genuinely understands both sides of the transaction, and that perspective has made a big difference.
Nick TNick T
12:46 01 May 26
I’ve had an excellent experience with Melissa Opie at KPI. She is incredibly kind, transparent, down to earth and consistently shows genuine care and interest in her clients. Melissa has gone above and beyond on several occasions to make sure things go as smoothly as possible. She is reliable, attentive and easy to communicate with. Thanks again Melissa.Regards,Nick at 434
Laura HassanLaura Hassan
11:53 01 May 26
Mellisa Opie is a generally very stressful to deal with. During our tenancy, it was only her running KPI, and i wouldn’t trust her office with any property of my own.Property owners, I would not recommend letting her schedule or manage repairs of your properties. Even letting her manage tenants, I think you might be liable for misconduct on her part.Tenants, she has violated our privacy and other forms of basic human decency, acts completely unprofessional and rude, and downright unethical. I felt bullied by her quite often.She has yelled over the phone, called me “hormonal and irrational” because i was pregnant when asking for a repair that was well within norms and my rights, she has overstepped basic boundaries.The bad reviews are filled with details that sound just like her. The only way i assume she gets good reviews is by pressuring people. When all the negative reviews say the exact same things that’s saying something.If you are in a situation where you’re already dealing with her, dont be intimidated. Look at your rights and seek help from Tenants Victoria or friends who have knowledge about this.First of all, Melissa intentionally withheld information she had a LEGAL duty to inform us before renting (that the house was riddled with leaks and mould). She outright denied it when i said it had leaks and mould before. She was lying. The plumber that visited told us he had told them last time what needed to be done, meaning it wasnt the first time. She told us they had changed the upstairs carpet “to be nice” not mentioning the real reason was it was soaked for ages. Neighbours also knew that the previous tenant had issues with this.I wasnt impressed with the quality of repairs i saw in the house, it looked like it would be cheap for her to get them done, where the end result wasnt important.Once, while she inspected my home she loudly stated “no ill go up on my own” when she saw me going with her to the upstairs bedroom area. As if she had the right to dictate where i can go in my home. Even if it was about social distancing, no one speaks that way.When we’d finally had enough of her horrible tactics and gave our notice, she scheduled an open for prospective tenants. When the time came, she KNEW WE WERE IN THE HOUSE (discussed over email and our car was right out front) and proceeded to open the front door with her key, while i was already approaching to open the door for her. She acted shocked when my husband and I told her that was unacceptable, and started loudly and fakely throwing around trigger words like “i feel threatened, youre being aggressive”She also tried to get us to get a professional clean done and said we “must” provide an invoice. CHECK YOUR TENANT RIGHTS. The truth was we didnt have to provide it, we had cleaned it perfectly ourselves. Not to mention she let the previous tenants off without the professional cleaning, and when we moved in the house was gross dusty and grimy it took us a couple weeks to bring it up to standard.I havent even mentioned the horrible drama that finally made us leave, involving a leak from the kitchen ceiling, months of mould, more months of a collapsed ceiling, etc.During the time we were out of the house to allow for repairs, she told me we would pay rent and then be refunded (it wasnt a discussion, she just told me in her intimidating tone) when the next month’s rent was due she wanted us to pay it before returning the amount she promised to refund, trying to play it as “dishonour” on our part if we didnt do what she said.EDIT:As expected Melissa has responded with lies.The only “staff member” is you, i bet no one will recruit for you anymore.And YOU knocked once and had your key in the door a second later.The complimentary move? You told me to pay rent as usual and you might have the owner cover “half the moving costs”. Keep a record of your attempts to rob us next time.The owners health was used as a power game, i dont think your clients would appreciate that.Shame on you, though you have none.
Alexandra LenonAlexandra Lenon
02:58 17 Feb 26
Melissa at Keyhole Property Investments has been absolutely amazing throughout the entire leasing process. From the very beginning, she was professional, responsive, and genuinely kind. What stood out most was how she treated me not just as a renter, but as a person.Melissa also showed great care in making sure I was the right fit for the property owner, which gave me confidence that she truly values both tenants and landlords. It was clear she wanted the best outcome for everyone involved, not just fill the property quickly. I would highly recommend Melissa and Keyhole Property Investments to anyone looking to lease or sell a property.
Jeanette CreaJeanette Crea
01:07 17 Feb 26
I can highly recommend Melissa Opie of Keyhole Property Investments as your vendor advocate.Melissa is an incredible negotiator and she successfully sold my home of 43 years.As an older woman I felt protected with Melissa to guide me through the sales process .Melissa is a true professional and takes pride in achieving the best results and was always available when I had questions.Thank you again Melissa.
Emily McDonaldEmily McDonald
08:09 11 Feb 26
After a bad experience with another property management agency, I changed to KPI who have been proactive, responsive and forthcoming with advice from their many years of experience in the industry. It has been a huge help to have Melissa onside, especially while I have been living overseas. Most importantly, she built a great relationship with my tenants. The good will generated from that can’t be matched. Thank you Melissa!
ez khanez khan
00:42 21 Oct 25
Melissa was by far the best property advocate we came across while searching for a rental recently. The owner had used Melissa as a buyers advocate to and had her agency manage it so i knew that was trusted. It was clear she more than a property manager. From the start, her communication was clear, timely, and consistent. She set expectations honestly, followed up at the right times, and made the entire process as stress free as possible. In fact, she was so good that after we settled in, we decided to transfer the management of our porfolio to her. She’s incredibly diligent, doesn’t miss a beat, and makes sure both tenants and landlords are looked after properly. You can tell she genuinely cares and takes pride in doing things right too which I think is important. Highly recommend her. Thanks again Melissa!
Tom DTom D
04:30 15 Jul 25
We’ve been renting with Melissa at KPI for several years and it’s been a really positive experience. Melissa is fantastic property manager. She is responsive, professional and brings a real personal touch to the way she works. She genuinely cares and wants the best wants the best outcome for everyone. We appreciate the effort she puts into everything - it’s made our time renting easy and stress-free. Would happily recommend working with her.
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Contact Details

Phone: 03 9372 6222
Address: 80 Dorcas St, Southbank VIC 3006

Current Offer:
Consultation

View map80 Dorcas St, Southbank VIC 3006

Disclaimer: OurTop10 provides general comparison information only. We do not guarantee service outcomes or suitability for individual circumstances. Users should conduct their own research and consider seeking licensed professional advice. Read our full methodology.

Submit an inquiry to OurTop10 Buyers Agents

 

What does a buyer’s agent do?

A buyer’s agent (or buyer’s advocate) is a licensed property professional who represents the buyer throughout the purchasing process. Their job is to help you find the right property and secure it on favourable terms.

Instead of marketing properties like a selling agent, buyer’s agents focus on researching opportunities, assessing value and negotiating purchases on your behalf.

Our research shows 18% of property buyers in Victoria have sought or are seeking property advice from a buyer’s agent in 2026. 

Typical buyer’s agent services include:

  • Work with you to define your property brief, including preferred suburbs, property type and budget

  • Identify suitable properties in Melbourne suburbs that match your criteria, including homes not publicly advertised

  • Inspect properties on your behalf if you’re unable to attend open homes

  • Analyse recent comparable sales data in your chosen area and conduct their own property valuations to help you understand what a property is realistically worth

  • Conduct due diligence, including reviewing contracts, planning overlays and potential risks

  • Negotiate with selling agents and submit offers on your behalf

  • Bid at auction on your behalf if required

  • Guide you through the process from property search right through to exchange and settlement, and some will even collect the keys on your behalf

Who typically uses a buyer’s agent?

Because buyer’s agents handle much of the research, inspections and negotiation involved in purchasing property, they’re often used by:

  • Busy professionals who don’t have time to attend inspections or monitor listings 

  • First-home buyers who want guidance through the purchase process

  • Property investors looking for opportunities with strong rental yields or capital growth potential in Greater Melbourne

  • Downsizers on the hunt for a property that better suits their lifestyle needs

  • Interstate or overseas buyers who can’t attend inspections in person

  • Buyers who want access to off-market properties in Melbourne

Why use a buyer’s agent in Melbourne?

Melbourne’s property market presents a mixed picture for buyers. While dwelling prices are relatively competitive compared with some other capital cities, Victoria has some of the highest property taxes in Australia, which can significantly increase the overall cost of purchasing. According to the PropTrack Home Price Index, the median house price in Melbourne is around $1.005 million, while units sit at roughly $629,000.

Therefore homebuyers in Melbourne would benefit from using a buyer’s agent who understands local pricing trends and negotiation strategies.

Two of the key advantages include:

Buy below the asking price
Buyer’s agents understand local property values and negotiate directly with selling agents or vendors. In some cases, this can help you secure a property 5–10% below the advertised price, depending on market conditions.

Access to off-market opportunities
Buyer’s agents often hear about properties being sold privately before they’re publicly advertised. This can give you the opportunity to secure a property early and avoid competing with a large pool of other buyers once the listing goes live on platforms like Domain Group or REA Group.

Reduced risk when buying
Before the Building & Pest inspection, they can spot potential issues simply because they know the area well or have seen similar problems come up before. For example, they may already know certain streets have a history of flooding, or they could be working on another property nearby where similar issues have recently come up.

How to choose a buyer’s agent in Melbourne

Choosing the right buyer’s agent can make a big difference to your property search. Ideally, you want someone who knows the Melbourne market well, communicates clearly and has a strong professional network.

Before engaging a buyer’s agent, consider asking these questions:

  • How long have you worked as a buyer’s agent in Melbourne?

  • Which suburbs or regions do you specialise in?

  • Do you personally invest in Melbourne property?

  • What recent purchases have you completed for clients?

  • What qualifications or licences do you hold in Victoria?

  • How do you source off-market properties?

Frequently asked questions about Melbourne buyer’s agents

How much does a buyers agent cost in Melbourne?

Buyer’s agents in Melbourne usually charge 2 types of fees.

  1. First is an engagement fee, which typically ranges from $4,000 to $10,000, paid when you begin working together.

  2. The second is a success fee, usually 1.5% to 3% of the purchase price (plus GST), payable once the property is successfully secured. For example, if you buy a $1 million property and your buyer’s agent charges a 2% success fee, the fee would be $20,000, plus GST.

Buyer’s agent fees will vary depending on: 

  • The price range of the property

  • How competitive the market is

  • Whether the brief involves owner-occupier or investment property

What licences do buyer’s agents need in Melbourne?

Buyer’s agents operating in Victoria must meet certain licensing requirements set by the Consumer Affairs Victoria.

Typically this includes:

Real estate licence or registration
Buyer’s agents generally operate under a licensed estate agency or hold their own real estate licence.

Relevant training or qualifications
In Victoria, the minimum qualification for someone working as a buyer’s agent is typically the Certificate IV in Real Estate Practice (CPP41419). Buyer’s agents who operate their own agency or run an independent business generally need to hold the Diploma of Property (Agency Management) (CPP51122).

Professional compliance requirements
Buyer’s agents must comply with regulatory standards, which may include background checks and maintaining appropriate insurance coverage.

Are buyer’s agents members of any professional organisations?

Many buyer’s agents across Australia are members of the Real Estate Buyers Agents Association of Australia (REBAA).

While membership isn’t mandatory, REBAA members must adhere to a professional code of conduct designed to promote transparency and ethical behaviour when representing buyers.

What’s the difference between a buyer’s agent and a real estate agent?

The key difference comes down to who they represent.

  • A real estate agent works on behalf of the property seller, with the goal of achieving the highest possible sale price. 

  • A buyer’s agent works exclusively for the buyer, to help them identify suitable properties, negotiate the purchase price and navigate the buying process.

How do buyer’s agents in Melbourne find off-market properties?

Buyer’s agents in Melbourne get access to off-market properties mainly through their networks and industry relationships. Because they work in the market every day, they often hear about properties before they’re publicly listed.

  1. Relationships with selling agents

Buyer’s agents frequently work with real estate agents across Melbourne, who often share property listings with them before they’re publicly advertised.

  1. Pre-market opportunities

Some properties are quietly shown to selected buyers before appearing online. Buyer’s agents are often invited to view these early listings.

  1. Direct vendor outreach

Some agents contact homeowners in targeted suburbs through letterbox campaigns, phone calls or direct approaches to identify potential sellers.

  1. Developer relationships

Buyer’s agents can also gain early access to new apartment or townhouse projects through relationships with property developers.

Melbourne property market update: September 2026

Melbourne’s downturn continues, with dwelling values falling 1.1% over the past month and 3.9% over the quarter; the second-steepest quarterly decline of any capital city after Sydney. Values are down 4.7% year-on-year and now sit 6.8% below their March 2022 record. Affordability and serviceability constraints, three cash rate hikes this year, cost-of-living pressures and weak consumer sentiment have all curbed buyer demand, while the Federal Budget’s negative gearing changes have pulled investors back from established stock. Melbourne does retain the highest gross rental yield of the major capitals at 4.0%.

Property type

Median price

Monthly growth

Median weekly rents

Dwellings

$786,718

-1.1%

$600 

Houses

$920,432

-1.4%

$600 

Units

$629,054

-0.5%

$600 

Source: Cotality Home Value Index, September 2026. Note: A dwelling includes both houses and units/apartments, so it’s measuring the combined residential property market rather than just detached houses. 

Top 10 regions in Melbourne and regional Victoria for capital growth

Greater Melbourne

Median value & annual growth

Regional VIC

Median value & annual growth

Sunbury

$725,708 (+2.7%)

Latrobe Valley

$522,268 (+13.6%)

Brimbank

$712,104 (+1.5%)

Grampians

$395,119 (+12.5%)

Maribyrnong

$673,786 (+1.1%)

Glenelg – Southern Grampians

$457,001 (+11.2%)

Casey – South

$786,781 (+0.7%)

Mildura

$548,121 (+9.0%)

Melton – Bacchus Marsh

$658,943 (0.0%)

Loddon – Elmore

$445,385 (+8.8%)

Keilor

$1,016,243 (-0.5%)

Ballarat

$636,899 (+8.8%)

Tullamarine – Broadmeadows

$708,296 (-0.8%)

Wellington

$478,665 (+7.5%)

Wyndham

$685,275 (-0.9%)

Bendigo

$653,650 (+7.3%)

Melbourne City

$509,747 (-0.9%)

Shepparton

$552,351 (+7.1%)

Casey – North

$828,562 (-0.9%)

Maryborough – Pyrenees

$409,354 (+6.9%)

Source: Cotality Home Value Index, September 2026.

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